Lab Coordinator - North Chicago, IL
2 days ago

Job description
Description
- The Laboratory Coordinator will develop and administer various laboratory equipment support functions throughout client R&D sites.
- This position involves serving as liaison among internal client personnel as well as external organizations, to aid in equipment selection, purchasing (equipment and services), onboarding, calibration/service/repair, and decommissioning.
- These functions will be executed with consideration for laboratory needs, as well as quality and cost effectiveness of internal and external service providers.
- Interface with vendors, OEM, and internal service organizations to address laboratory equipment service needs.
- Assist R&D personnel with selection and purchase of laboratory equipment and services.
- Provide administrative support throughout equipment lifecycle (onboarding, maintenance/repair, decommissioning).
- Serve as liaison to on-site vendor service personnel.
- Receive incoming work request and generate workorders on demand.
- Process work orders and contracts within IBM Maximo system to ensure equipment status, service activities, and all cost of ownership expenses are properly documented.
- Maintain equipment warranty and service contract data within Maximo system and Access database.
- Process service contract renewals, including review of equipment reliability histories, determination of insourcing potential, and overall assessment of cost benefits.
- Work with department leadership to develop and refine processes in support of department functions.
Qualifications
- College Degree or equivalent experience.
- A technical degree (Engineering or Science) is preferred.
- Knowledge of basic regulatory requirements, laboratory safety, and GxP.
- At least 2+ years of experience with a variety of laboratory equipment, either having served as a lab analyst, lab equipment service provider, or both.
- Effective written and oral communication skills capable of accommodating a diverse audience.
- Proficient in data entry, analysis, and presentation, particularly within Maximo, Cognos, and SAP environments.
- Attention to detail, strong organization and planning skills.
- Capable of independently developing creative solutions in a fast-paced environment.
- Self-motivated and positive attitude with a great desire to contribute to our success.
- Strong customer-facing and communication skills
- Effective time and workload management skills
- Basic knowledge of laboratory equipment
Benefits
Healthcare Insurance:
Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance:
Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance:
Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus:
Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
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