Business Development Representative - Tampa, United States - Checkers/Rally's

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    Description

    PURPOSE OF YOUR WORK
    At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.

    As a member of our field operations team, you will be responsible for playing a key role in leading assigned restaurants and General Management team to achieve success across guest metrics, sales and profitability.

    Additionally, you will be empowered to act as a culture creator to ensure we are providing an environment for our restaurant employees to thrive, learn and grow with the company.


    HOW YOU MAKE A DIFFERENCE EVERY DAY
    Works alongside the restaurant managers to develop plans for controlling all aspects of P&Ls and provides guidance on troubleshooting restaurant level issues
    Sets district budget goals monthly and meets regularly with their team to discuss current budget trends, communicating any variances to Company Operations Director
    Develops and coaches managers on running effective shifts, coaching and developing their employees and creating engagement within the restaurant and market
    Ensures that company standards for product quality and product safety are consistently met
    Reviews Guest feedback metrics and works with managers to increase Guest satisfaction levels by empowering them to resolve concerns as they arise as well as coach managers on being proactive
    Plans ahead with managers to identify, evaluate and respond appropriately to labor efficiency problems, cash/security issues, and health department inspections
    Accountable for creating a culture of employee engagement, learning & development as well as providing constructive feedback
    Oversees and inspects the execution of restaurant cleaning plans, maintenance

    YOU'VE GOT THIS?
    High school diploma or general education degree (GED) required; college degree preferred
    Food Safety Certified
    Valid Driver's License
    Previous District Manager/Multi-Unit Operator experience preferred
    At least two years of General Manager Experience with direct P&L accountability
    Strong ability to lead and engage teams
    Effective verbal and written communication skills
    High energy with a positive, customer-centric attitude
    Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
    Demonstrates ability to thrive in a fast-paced, fluid environment
    Ability to proactively develop creative solutions
    QSR Experience preferred

    #LI-NR1

    REQ# 8011
    LOC#
    #J-18808-Ljbffr