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Business Development Representative - Tampa, United States - Checkers/Rally's
Description
PURPOSE OF YOUR WORK
At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.
As a member of our field operations team, you will be responsible for playing a key role in leading assigned restaurants and General Management team to achieve success across guest metrics, sales and profitability.
Additionally, you will be empowered to act as a culture creator to ensure we are providing an environment for our restaurant employees to thrive, learn and grow with the company.
HOW YOU MAKE A DIFFERENCE EVERY DAY
Works alongside the restaurant managers to develop plans for controlling all aspects of P&Ls and provides guidance on troubleshooting restaurant level issues
Sets district budget goals monthly and meets regularly with their team to discuss current budget trends, communicating any variances to Company Operations Director
Develops and coaches managers on running effective shifts, coaching and developing their employees and creating engagement within the restaurant and market
Ensures that company standards for product quality and product safety are consistently met
Reviews Guest feedback metrics and works with managers to increase Guest satisfaction levels by empowering them to resolve concerns as they arise as well as coach managers on being proactive
Plans ahead with managers to identify, evaluate and respond appropriately to labor efficiency problems, cash/security issues, and health department inspections
Accountable for creating a culture of employee engagement, learning & development as well as providing constructive feedback
Oversees and inspects the execution of restaurant cleaning plans, maintenance
YOU'VE GOT THIS?
High school diploma or general education degree (GED) required; college degree preferred
Food Safety Certified
Valid Driver's License
Previous District Manager/Multi-Unit Operator experience preferred
At least two years of General Manager Experience with direct P&L accountability
Strong ability to lead and engage teams
Effective verbal and written communication skills
High energy with a positive, customer-centric attitude
Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
Demonstrates ability to thrive in a fast-paced, fluid environment
Ability to proactively develop creative solutions
QSR Experience preferred
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REQ# 8011
LOC#
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