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Site Manager - East Alton, United States - TEPHRA
Description
:Job Description:
•Coordinates purchasing, customer service, vendor relationships and warehousing activities in accordance with policies, procedures and principles established by Integrated Supply and the program contract.
•Confers with customer to enhance and further implement the program. Evaluates areas for improvement and expanded services. Establishes working relationship and effective communication with key managers and plant staff.
•Develops knowledge of customer's business and plant operations so pertinent information can be communicated to our customers and implemented as needed to enhance our program offering.
•Monitors program effectiveness and prepares monthly reports on cost, performance, service quality and improvements.
•Participates in value added and cost savings ideas to provide information to customers.
•Ensures cost savings ideas are generated, documented and submitted to customer for approval by means of e-Crib Cost Savings Ideas database.
•Ensures cost savings meets or exceeds customer's annual contractual requirements.
•Identifies issues and potential solutions. Suggests program improvements.
•Responsible for human resource management at site.
•Trains customers and employees on system(s).
•Resolves customer payment and billing issues.
•Coordinates technical support and value added activities.
•Coordinates vendor information sharing activities with customer, including new product launches, value added services, and cost savings initiatives.
•Records and researches customer problems and provides them with corrective action solutions.
•Creates and maintains accurate inventory item databases. Conducts physical inventories.
Candidate Must Have: