Director of Sales and Operations - Miami - BoomerangFX

Description

Overview

Why BoomerangFX?

BoomerangFX was recently recognized by the Deloitte Fast 500 program as the 5th fastest growing technology company in Canada and the 50th fastest growing company in North America. We specialize in offering healthcare SaaS solutions offering integrated clinic practice management software, digital marketing and e-learning solutions to the private healthcare industry. We serve specialized industry segments spanning Aesthetic Medicine, Cosmetic Surgery, Optometry, Ophthalmology, Women's Health and Holistic Wellness.

Our company is well-funded by international private equity. We have a market opportunity that is rare in its scale, recession resilient and powered by a strong business model with an impressive leadership team. Trusted by a growing community of healthcare professionals across North America, our product delivers the only cloud-based SaaS solution for private healthcare practices integrating the advanced clinic workflow management tools, electronic medical records (EMR), accounting, data analytics, digital advertising, lead generation and e-learning in a single user-friendly solution. This unique feature-rich practice management solution is supported by advanced Machine Learning and designed to help our clients succeed in the marketplace.

BoomerangFX is expanding rapidly across North America and international markets including Australia, Germany, France, the UK, and Latin America with industry-leading technology that is helping to modernize private healthcare practices.

Your Role in a Nutshell

We are seeking a highly organized and proactive individual to join our team as the Director of Sales and Operations. This role will play a critical part in ensuring smooth operations within our office environment and leading the ground team. The ideal candidate will possess strong sales background with exceptional communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently. The ideal candidate will also be a Hands-on leader who is responsible for day to day operations of the office. This role requires a mature leader who is knowledgeable about our clients, operations, and work processes, and who can act as a general leader within the company.

What you will do

• Oversee day-to-day business operations, ensuring that processes and workflows are efficient and aligned with company goals.
• Empower and Develop Talent: Lead, mentor, and coach a team of Business development Representatives and Account Executives helping them achieve their professional goals and excel in their roles
• Oversee daily business operations to ensure processes and workflows are efficient and aligned with company objectives.
• Empower and develop talent by leading, mentoring, and coaching a team of Business Development Representatives and Account Executives, helping them to achieve their professional goals and excel in their roles.
• Prepare monthly and quarterly pipeline reports for the finance team and handle other ad-hoc requests to facilitate discussions and decision-making.
• Represent the company to local audiences, manage a team, ensure the quality of client meetings, and communicate with global leadership.
• Actively engage in the sales forecasting process by generating relevant reports and highlighting trends and insights.
• Lead and manage the office team, fostering a positive and productive work environment.
• Collaborate closely with senior leadership to support strategic initiatives and ensure the seamless execution of projects and operations.
• Serve as a key point of contact for internal and external stakeholders, representing the company professionally.
• Streamline and enhance sales workflows to increase efficiency and effectiveness across the team.
• Utilize sales metrics and analytics to provide actionable insights and recommendations that drive strategic decisions.
• Work with the sales team to develop and implement strategies that align with company goals and improve overall performance.
• Ensure that sales processes and systems provide a seamless and positive client experience.
• Manage and optimize sales tools and CRM systems to meet the needs of the sales team and contribute to their success.
• Support critical strategic and operational projects aimed at increasing lead generation, sales productivity, and operational efficiency.
• Effectively measure and assess sales performance, providing insights into what drives high performance.
• Monitor the accuracy and efficient distribution of reports, dashboards, and other essential intelligence for sales, marketing, and business development, including executive leadership and board-level reporting, in collaboration with the Finance team.
• Develop and deliver training materials and programs related to sales processes and technology to drive adoption and maximize ROI on technology tools.
• Leverage data to generate insights and recommendations for improving sales processes, conversion rates, and sales cycles.
• Analyze overall sales performance metrics to identify opportunities for optimization and improvement.

What you offer

• Over 10 years of experience in business management, preferably in a fast-paced environment.
• Bachelor's degree in Business Administration is required; an MBA is a plus.
• Proven experience in an office management or leadership role, ideally in a fast-paced setting.
• At least 5 years of experience in a sales leadership role with direct reports.
• Experience in managing and growing a high-performing sales team.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), HubSpot, and other relevant software applications.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Excellent verbal and written communication skills, with a professional and courteous demeanor.
• Proactive problem solver with a positive attitude and a willingness to learn.
• Ability to work with internal and external stakeholders at various levels.
• Capable of maintaining confidentiality and exercising discretion with sensitive information.
• Detail-oriented with a high level of accuracy in all tasks.

What we offer

• Competitive Salary + Annual Performance Bonus
• Paid Time Off
• Free Onsite Parking

This position is 5 days in office – no hybrid or remote option offered.

Job Type: Full-time

Base Salary: $85,000 – $95,000 + OTE: up to 175K based attainment of target metrics.