Operations Manager - Montgomery
2 days ago
Job description
Pay:
$25-$30/hr (based on experience)
Job description
Are you ready to take your career to new heights? McCorquodale is looking for enthusiastic individuals to join our team as Operations Manager
Key Responsibilities:
Team Management:
Oversee and manage staff, including drivers, movers, and warehouse personnel. Provide training, development, and performance evaluations to ensure team productivity and cohesion
Logistics Coordination:
Plan, schedule, and dispatch crews for residential and commercial moves. Ensure efficient routes, timely deliveries, and adherence to safety and regulatory standards
Customer Service:
Handle customer inquiries and complaints, ensuring that all customer interactions are professional and solutions-oriented. Maintain strong relationships with clients to secure repeat business and referrals
Inventory & Equipment Management:
Oversee the maintenance and management of moving equipment, vehicles, and supplies. Ensure that all equipment is properly maintained and ready for use
Budget Management:
Assist in creating and managing the operations budget. Monitor expenses and resource allocation to ensure cost-effectiveness and profitability
Process Improvement:
Continuously assess and improve operational processes to increase efficiency, reduce costs, and enhance the customer experience
Compliance & Safety:
Ensure all operations comply with local, state, and federal regulations, including safety protocols, DOT (Department of Transportation) rules, and insurance requirements
Reporting & Analytics:
Track and report on key performance indicators (KPIs) such as on-time delivery, customer satisfaction, and operational costs. Provide regular reports to senior management
Collaboration:
Work closely with sales, marketing, and administrative teams to ensure smooth operations and the successful completion of moves
Qualifications:
Experience:
Minimum of 5 years of experience in operations or logistics management, preferably in the moving, transportation, or similar industry
Skills:
Physical strength
Strong leadership and team management abilities
Excellent problem-solving and decision-making skills
Knowledge of logistics, transportation, and inventory management
Ability to work under pressure and handle multiple tasks simultaneously
Strong communication and interpersonal skills
Proficient in Microsoft Office Suite and other relevant software (e.g., scheduling, tracking, and reporting tools)
This position offers competitive pay based on experience and skills.
Job Types:
Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Shift:
8 hour shift
Work Days:
Monday to Friday
Shift availability:
Day Shift (Required)
Work Location:
In person. 30-40% travel
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