Jobs
>
Marquand

    Public Assistance Officer - Indianapolis, United States - Indy Gov

    Indy Gov
    Indy Gov Indianapolis, United States

    3 weeks ago

    Default job background
    Description
    Public Assistance Officer - IMPD

    Print )

    Apply

    Public Assistance Officer - IMPD

    Salary

    $39,145.00 Annually

    Location

    Various IMPD Locations, IN

    Job Type

    Full Time

    Job Number

    08297

    Department

    Department of Public Safety-IMPD

    Opening Date

    04/17/2024

    Closing Date

    6/16/2024 11:59 PM Eastern

    Description

    Benefits

    Position Summary


    Position is responsible for interviewing members of public to gather information needed to generate police reports relating to non-emergency incidents; prepares police incident reports and enters into computer; maintains highest level of professional and courteous customer service during performance of duties.

    Position Responsibilities


    Responds to citizen phone calls and walk-ins requesting police incident report; conducts preliminary assessment of situation to verify incident occurred in IMPD's service district and to identify incident type; identifies and refers calls requiring the dispatch of police units to Communications Supervisor; based on type of incident, assesses information needed to prepare complete report; interviews citizen to gather required information, insuring data are collected for required reporting fields and narrative section; advises citizen of follow-up procedures, crime prevention materials, and referral services, as appropriate.


    Enters report into IMPD's Police Reporting System; assigns appropriate report header in accordance with FBI Uniform Crime Reporting standards; validates address and police beat assignment; enters appropriate data and code values into database fields; writes and enters concise descriptive narrative to document incident in accordance with standard business English and departmental policies.


    Receives additional report information via citizen phone calls or walk-ins; queries Police Reporting System to locate previously entered report; makes supplemental report in accordance with departmental policy to document newly provided information.


    Monitors reports taken to identify needed departmental follow-up and possible trends requiring action by other district or departmental personnel; provides advisory alert to district commander of geographic areas where reports indicate additional patrols or other governmental activity may be appropriate.


    Participates in end of shift information exchange with other members of unit to facilitate smooth transfer of case load from one shift to the next; takes part in briefings relating to completed and pending reports.


    Periodically meets with other members of unit to discuss quality control issues and areas of operations where improvements could be made; participates in documentation of recommendations for submittal to departmental administrators.


    Greets all people coming to main entrance of district headquarters; promptly, courteously and professionally assists visitors or directs them to the appropriate personnel.


    This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

    Qualifications


    High school diploma or GED with a minimum of two (2) years prior work related experience, with an emphasis on professional customer service or a minimum of two (2) years college education, including course work in English composition and/or criminal justice.

    High level of commitment to professional customer service and teamwork; ability to conduct interviews to obtain specific information and to reduce results of interview to police incident report format; ability to handle potentially difficult and hostile customer service contacts; ability to write clear and concise narratives; ability to type report into department's police reporting system, with a minimum of 25 wpm accuracy; ability to process information received over time and identify patterns and trends.

    Knowledge of police reporting writing and records management systems; knowledge of police radio procedures; knowledge of Windows-based computer applications such as MS Word and MS Outlook; problem solving skills.

    Confidentiality required. Special Police Powers (minimum age 21 years) and IDACS/NCIC certification required after hire. Successful completion of department's reporting and customer service training program required after hire.

    Independent Judgment


    Much of the work performed by this position is governed by specific departmental policies and procedures; however, independent judgment is required in the application of those general policies to specific situations.

    Errors will impact the accuracy of police reports submitted and subsequent analysis. Failure to handle contacts in professional and courteous manner will negatively affect the department's community relations efforts.
  • Pike Township District

    Office Assistant

    3 weeks ago

    Pike Township District Indianapolis, United States

    Secretarial/ Clerical Positions/ Office Assistant. Date Posted: 4/26/2024 Location: Guion Creek Elementary School Office Assistant, Assistant, Education, Business Services, Office ...

  • Pike Township District

    Office Assistant

    2 weeks ago

    Pike Township District Indianapolis, United States

    Secretarial/ Clerical Positions/ Office Assistant. Date Posted: 5/17/2024 Location: Central Elementary School Office Assistant, Assistant, Education, Business Services, Office ...

  • American Dental Partners

    Dental Office Assistant

    2 weeks ago

    American Dental Partners Indianapolis, United States

    Job Details · Req ID: 90576 · Supported Practice: Dental Care of Franklin Township · Category: Business Assistant · Location: East Southport Rd, Indianapolis, IN · Position Summary: · Front Office/ Business Assistant · Dental Care of Franklin Township is looking for a Busi ...

  • City of Indianapolis and Marion County

    Public Assistance Officer

    2 weeks ago

    City of Indianapolis and Marion County Indianapolis, United States

    Position is responsible for interviewing members of public to gather information needed to generate police reports relating to non-emergency incidents; prepares police incident reports and enters into computer; maintains highest level of professional Officer, Customer Service, Po ...

  • Ascension

    Office Operations Assistant

    5 days ago

    Ascension Indianapolis, United States

    Details · Department: Internal Medicine · Schedule: Set Weekly Schedule: Monday, Tuesday and Thursday - 9:30am - 6pm, Wednesday and Friday 8:30am - 5pm · Facility: Ascension Medical Group - Clinic · Location: Indianapolis, IN · Benefits · Paid time off (PTO) · Various health insu ...

  • Butler University

    Executive Assistant, Office of the President

    3 weeks ago

    Butler University Indianapolis, United States

    The Executive Assistant is an integral member of the Office of the President team, handling a wide range of administrative and operational responsibilities to cultivate a culture of exceptional customer service. This position provides an opportunity Executive Assistant, President ...

  • Alera Group, Inc.

    Executive Assistant and Office Manager

    2 weeks ago

    Alera Group, Inc. Indianapolis, United States

    Vital Incite, an Alera Group Company is looking for an Executive Assistant/ Office Manager to join their team Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where Office Manager, Executive Assis ...

  • Dimension Hospitality

    assistant front office manager

    2 weeks ago

    Dimension Hospitality Indianapolis, United States

    Job Type · Full-time · Description · We are seeking an experienced Assistant Front Office Manager to join our team. The ideal candidate will have a passion for hospitality and a proven track record of providing exceptional customer service. As an Assistant Front Office Manager, ...

  • Nexus Innovations

    Receptionist (m/f/d)

    3 weeks ago

    Nexus Innovations Cherokee Pass, United States

    The 3B Services Group has been in existence for 40 years as a medium-sized company with its headquarters in Berlin. We started as a team of 3 and now employ over 3,300 people in the areas of building cleaning, hotel services, green area maintenance, winter services, caretaker ser ...

  • Redwood Ventures

    Working student for surveying in the office

    5 days ago

    Redwood Ventures Cobalt, MO, United States Freelance

    'WE CREATE CONNECTIONS FOR GIGABIT-CAPABLE INFRASTRUCTURES AND STRONG POWER GRIDS · SPIE WirliebenKabel GmbH is a general contractor for broadband expansion and connects · wireless networks, charging stations, wind energy, and photovoltaic systems. With the skills · of our employ ...

  • Crimson Technologies

    Project Assistant

    5 days ago

    Crimson Technologies Cobalt, MO, United States Freelance

    Join us as a Project Assistant / Planner (m/f/d) in Cobalt, MO and embark on a shared and successful future with us. As a reliable partner of our client, a globally operating corporation in the passenger and rail freight transport industry, SimpleXX GmbH is looking for a Project ...

  • Johnson Controls International

    Systems Support Technician

    3 days ago

    Johnson Controls International Indianapolis, United States Full time

    Job Description · What you will do: · The Systems Support Technician (Programmer) provides specialized technical support to Field · Technicians by remotely programing Communicators and Alarm Panels using a variety of specific · manufacturer software. This position requires on ...

  • Johnson Controls International

    Mechanical Project Team Leader

    2 weeks ago

    Johnson Controls International Indianapolis, United States contract

    · What you will do · Under general supervision, responsible for the overall execution and performance of mechanical retrofit projects. · Responsible for following consistent and repeatable project management standardized procedures and processes, and achieving financial results ...

  • Medasource

    Local Contract Surgical Technologist

    2 weeks ago

    Medasource Indianapolis, IN, United States Temporary

    Medasource is seeking a local contract Surgical Technologist for a local contract job in Indianapolis, Indiana. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Duration: 13 weeks · 40 hours per week · Shift: 10 hours ...

  • Medasource

    Travel Surgical Technologist

    2 weeks ago

    Medasource Indianapolis, IN, United States

    Medasource is seeking a travel Surgical Technologist for a travel job in Indianapolis, Indiana. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Duration: 13 weeks · 40 hours per week · Shift: 10 hours · Employment Typ ...

  • Uline

    Sales Account Manager

    4 days ago

    Uline Indianapolis, United States

    Indianapolis, Indiana · Sales Account Manager · Strong customer relationships built on trust - that's the foundation of Uline's sales culture As a Sales Account Manager, build out your territory supported by the best training, tools and product offering to win in the field ever ...

  • Favorite Healthcare Staffing

    Radiologic Technologist

    3 weeks ago

    Favorite Healthcare Staffing Indianapolis, United States

    Job Description · Job Description A growing radiology group located in Indianapolis, IN is currently seeking to add a Radiology Technologist to join their team full-timeCheck out the details below: · Title: Radiology Technologist · Job Type: Permanent / Direct Hire · Setting: Ra ...

  • Favorite Healthcare Staffing

    Radiologic Technologist

    1 week ago

    Favorite Healthcare Staffing Indianapolis, United States

    Job Description · Job Description A growing radiology group located in Indianapolis, IN is currently seeking to add a Radiology Technologist to join their team full-timeCheck out the details below: · Title: Radiology Technologist · Job Type: Permanent / Direct Hire · Setting: Ra ...

  • CAI

    Chemist

    1 week ago

    CAI Indianapolis, United States

    Job Description · Job ID Number · R2701Employment Type · Full timeWorksite Flexibility · OnsiteJob Summary · As the Chemist, you will, prepare and analyze samples for antibiotics in wastewater as part of a wastewater epidemiology project using LC-MS/MS and LC-QTOF.Job Description ...

  • Elara Caring

    Registered Nurse RN Home Health

    2 weeks ago

    Elara Caring Indianapolis, IN, United States

    *Registered Nurse Home Health* · At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their pr ...