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Category Manager - Seattle, United States - Lifetime Brands
Description
Lifetime Brands, Inc - Seattle division is located in the heart of the Belltown neighborhood, with views of the Space Needle and the Puget Sound.
Position Overview
We are seeking a Category Manager to support product development and account management efforts related to our specialty coffee business.
This role will be involved in all stages of the product development process from initial concepts to customer order fulfillment.
Responsible for sales and margin growth within the customer account base, this stakeholder is responsible for establishing successful business partnerships with buyers and senior management of our retail accounts, while acting as the key point-of-contact within the organization.
This role will pass along relevant information internally and externally, while tracking progress of all directives, and communicating any issues that prevent timelines from being met.
We are looking for someone who is excited about product development, can prioritize their workload, mitigate risks, alleviate roadblocks, and who has a proven track record in account management, as it relates to product development.
Account Management:
Establishes successful business partnerships with leading specialty coffee accounts
Increases sales and margin growth
Manages customer product specifications and regulatory documentation
Ships product samples to customer for review/approval
Updates customers on a weekly basis regarding the status of all sampling and production in work
Product Development:
Curates seasonal product assortment based on customer needs and cost (vessel selection, artwork development, finishing treatments)
Works with internal cross-functional teams to conceive, develop, implement, market, and sell creative merchandise programs
Acts as a key point-of-contact within the organization, passing along relevant information internally and externally
Collects and reviews Quality Assurance documentation on behalf of the customer and ensures all stakeholders are aware their requirements
Oversees entire sampling process for a wide array of products in various development stages - factory requests, tracking, approvals, production
Responsible for effectively communicating product details including color/material/finish, product function, cost targets, and customer pricing, to both the customer, as well as internal stakeholders and vendors
Manages the communication and coordination of efforts related to projects in work with our partners in China
Develops an expertise in products and finishing techniques
Ensures that customer specific standards are met for each customer market
Understands the product market, identifies assortment gaps, and proposes new solutions to the client
Troubleshoots issues collaboratively with internal stakeholders and vendors to meet customer PO ship dates
Requirements
Education:
BA/BS Preferred
Experience: 5+ years' experience working with teams in wholesale, manufacturing or retail with an affinity for consumer products
Specialized Knowledge, Licenses, etc:
Manufacturing experience, oversea vendor management and project management experience
Familiar with sales portal / Qilksense or similar system
Intermediate to advanced skill set with Illustrator, Google Suite, Excel, and MS office products.
Ability to work independently in a fast-paced environment.
Understanding of the retail market place.
Nice to Have:
Ability to speak/write in Chinese
Working Conditions:
Hybrid, but required to go into our Belltown office as needed to review products and ship samples to customers
Other Skills/Abilities:
High attention to detail
Highly self-motivated and self-directed: ability to work optimally and consistently without in-person oversight
Excellent communication (written/spoken) and interpersonal skills
Ability to structure deals and develop strong client relationships
Strong negotiation skills with the ability to use advanced judgment in problem solving
Understanding of consumer products and product development
Strong organizational skills and the ability to multitask
Location:
Seattle/Hybrid
Salary Range:
$70,000 - $80,000
Requirements:
Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home.
We offer a comprehensive suite of benefits, which includes:
*All full-time employees (and family members) are eligible to participate in our Medical, Dental, and Vision plans *Flexible Spending Accounts for Health and Dependent Care *Short-Term Disability & Long-Term Disability *Company Paid Basic Life and Accidental Death & Dismemberment Insurance *Eligibility in the Company's 401K plan, after 90 days of employment *Paid Time Off (vacation/sick) - accrual of 15 days per calendar year for non-warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions *10 Company Paid Holidays *Employee Product Discounts *Tuition Assistance *Employee Assistance Program *Volunteer Opportunities- 4 hours of paid optional volunteer time (annually) *Seattle, WA based employees are provided with commute trip reduction incentives *Benefits are offered to employees who work 30 hours or more In addition to the above, we offer voluntary benefits. Lifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability. This job posting contains a pay range, which represents the range of salaries or hourly rates that Lifetime Brands believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. Lifetime Brands expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would Lifetime Brands consider paying a salary or rate near the higher end of the range.
