Entry Level Representative(Recent Grad nedeed) - South Jordan - Russell Tobin

    Russell Tobin
    Russell Tobin South Jordan

    2 days ago

    Banking / Loans
    Description

    Job Title: Customer Support Representative

    Location: South Jordan UT

    Pay Rate: $21.99/hour

    Work Schedule:

    Remote Training: 4–5 weeks of fully remote training

    In-Office: 5 days per week after training

    Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote

    Key Responsibilities:

    Respond to incoming calls regarding brokerage accounts with accuracy and professionalism

    Assist clients with Brokerage Cash Management products and services

    Support customers with online account access, website navigation, and mobile app usage

    Handle general account inquiries, financial questions, and service-related requests

    Maintain high service standards and achieve performance goals in a fast-paced environment

    Collaborate with team members and adapt quickly to process or system changes

    Qualifications:

    College degree or previous contact center experience

    Strong communication and customer service skills

    Ability to multi-task while maintaining attention to detail

    Comfortable working in a dynamic, team-oriented financial service center

    Benefits Info

    Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.


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