IT Systems Optimization Specialist - Troy
1 month ago

Job summary
We are seeking an IT Systems Optimization Specialist to join our IT Infrastructure team.This role is responsible for maximizing the value stability effectiveness of our existing IT platforms by continuously assessing optimizing streamlining how systems are configured used.
The ideal candidate will evaluate current systems tools recommend implement practical optimizations own monitoring alerting effectiveness tune thresholds reduce noise improve routing escalation ensure alerts include actionable context develop maintain dashboards health reporting infrastructure endpoints key services provide leadership-ready summaries when needed track recurring operational issues coordinate resolution follow through prevention vendor coordination when needed improve workflows incident request fulfillment change verification reporting cadence increase efficiency accountability service quality automate repetitive tasks operational checks scripting system integrations APIs reduce manual effort improve accuracy support rollout new features capabilities within existing systems ensure smooth adoption minimal disruption coordinate run projects scope timelines dependencies regular status updates partner internal align standards tooling usage operational practices validate changes testing post-change checks document outcomes lessons learned track report basic metrics trends KPIs recommend targeted improvements identify adoption training opportunities assess utilization teams leveraging tools effectively provide recommendations right-size consolidate better leverage existing capabilities provide hands-on support maintain uptime performance end-user productivity.
Job description
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