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- Customer Service: Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
- Office Management: Oversee the day-to-day operations of the office, ensuring that all tasks are completed efficiently and effectively.
- Team Collaboration: Work closely with other team members to achieve agency goals and objectives.
- Problem-Solving: Proactively identify and resolve issues that may impact customer satisfaction or office operations.
- Communication Skills: Excellent written, verbal, and listening skills to effectively interact with customers and team members.
- Organizational Skills: Highly organized and detail-oriented to manage multiple tasks and priorities.
- Customer Service Experience: Minimum of [X] years of experience in customer-facing roles.
- Leadership Experience: Previous experience in a team lead or management role is preferred.
- Technical Skills: Proficient in Windows computer applications and able to learn new software as needed.
- Paid Time Off: Enjoy paid holidays and personal/sick days.
- Competitive Salary: Receive a competitive salary based on experience.
- Health Benefits: Enjoy comprehensive health benefits.
- Professional Growth: Opportunities for advancement and professional growth within the agency.
Office Manager - Customer Experience Specialist - Foley, United States - Josh Wild - State Farm Agent
1 month ago
Description
Job Overview
As a key member of the Josh Wild - State Farm Agent team, the Office Manager plays a vital role in ensuring the smooth operation of our agency. This dynamic professional will be responsible for implementing and supporting office policies, as well as providing exceptional customer service to our clients.