Claims Supervisor - Orlando - Sedgwick

    Sedgwick
    Sedgwick Orlando

    1 week ago

    Default job background
    Description

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.

    A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

    A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here.

    Job Summary

    This role leads multiple teams of examiners and technical staff for workers' compensation claims, providing technical direction, training, and oversight. The successful candidate will have a strong background in claims management, leadership, and communication.

    Key Responsibilities

    • Supervise multiple teams of examiners and technical staff
    • Provide technical direction and training to team members
    • Monitor workloads, performance, and quality of claims handling
    • Collaborate with management to identify trends, problems, and opportunities for process improvement
    • Ensure compliance with audit requirements, service contracts, and quality standards

    Requirements

    • Bachelor's degree from an accredited college or university (preferred)
    • Licenses as required (e.g., insurance, law)
    • 6+ years of claims experience, including 2+ years of supervisory experience
    • Strong knowledge of claims management processes and procedures
    • Excellent oral and written communication, presentation, and interpersonal skills
    • Leadership, analytical, and problem-solving skills

    Work Environment

    The ideal candidate will have a strong understanding of claims management principles and practices, excellent leadership and communication skills, and the ability to work in a fast-paced, dynamic environment.

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Claims supervisor