- LMA
- Client Resource Connection
- Monitor Client Services
- External Relationship Cultivation
- Use the Leadership, Management & Accountability framework for the Refugee Social Adjustment Services
- Be a compassionate, efficient, and organized employee who supervises and supports newly arrived clients.
- Monitor service and offer support to staff throughout individual touchpoints.
- Ensure staff are given the tools, training, supervision.
- Monitor services to ensure that all Refugee Social Adjustment Services clients receive necessary services and support
- Work with the Program Manager to evaluate staff performance to ensure compliance with all expectations and standards of practice.
- In conjunction with the Program Manager, coordinate workflow and workload assignments.
- Maintain a reduced client caseload.
- Collaborate closely with the Program Manager to develop, monitor, and evaluate all program work plans, outputs and outcomes to ensure goals are met.
- Work closely with the Program Manager to monitor program revenues and control program expenditures to ensure accountability and operation within established budget.
- Work closely with the Program Manager and Support & Compliance Specialist to assist in monitoring casefiles for necessary. documentation to ensure compliance with funder requirements and agency quality assurance standards.
- Cultivate positive relationships with service providers/agencies in support of client access to their benefits, services, or programs.
- Link clients with resources to meet needs regarding navigating the medical/health system, applying for public benefits
- Bachelor's degree in Business, Social Work, International Relations, Political Science or a related field, or an equivalent combination of education and experience.
- Master's degree strongly preferred.
- Experience and/or familiarity with refugee populations
- Familiarity with refugee populations and their needs
- Good computer skills
- Reliable transportation to carry out job functions
- Experience in managing and coordinating activities in a service environment is strongly preferred.
- Bilingual in a current refugee language is a plus.
- Full-Time salaried position with a starting pay of $47,000- $48,500. Pay is determined by relevant experience, work history, education and internal equities
- Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
- Health Savings Account- CCFW contributes $110 per month.
- 100% Company paid Long Term Disability
- 100% Company paid Basic Life and AD&D Insurance
- 16 paid Holidays (including being closed Christmas Eve through New Years Day)
- Tiered PTO Accrual by tenure:
- Vacation Time- 100 hours in your first year.
- Sick Time- 48 hours in your first year.
- 403(b) with employer match from day one- up to 6%
- 3 weeks paid parental/critical illness leave
- Employee Assistance Program
- CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
- Mentorship Program
- Wellness Program
- Financial Coaching
-
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Supervisor- Refugee Social Adjustment Services - Fort Worth, United States - Catholic Charities Diocese of Fort Worth
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Description
Job Description
Job DescriptionBe PROUD of what you do:
You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.
Core Responsibilities
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