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Nursing Secretary Monitor Tech - Greensboro, North Carolina, United States - Cone Health
Description
Overview:
Performs clerical and receptionist duties. Serves as the communication liaison for patients/family, nursing staff, physicians and other hospital departments. Maintains department inventory. Monitors cardiac rhythms under RN supervision; reports changes in cardiac rhythms immediately; documents rhythm information and maintains telemetry equipment.
May have access to non-controlled medication storage areas on the patient care units if and only when their job responsibilities require that access, such as transferring non-controlled substance medications from one storage location site to another or when helping other licensed healthcare professionals retrieve non-controlled substance medications.
Talent Pool:
Nursing Secretary
Moses Cone Hospital - Emergency Department, ED
Responsibilities:
Performs clerical activities. Maintains efficient flow of clerical work on the unit. Schedules follow up appointments for patients. Helps meet regulatory compliance standards, (Ex. refrigerator temps, track compliance data, daily BCA checks, safety rounds, appropriate CHL audits, accommodation codes). Makes sure all high risk patients have appropriate precautionary items and signage. Maintains adequate paperwork concerning patient information (Patient logs, Patient Labels, Transfer/Admission logs) and communication with physician practices. Prioritizes incoming and outgoing mail, faxes, email. Maintains files/records. Sends thank you cards to discharged patients. Facilitates communication between disciplines (nurses, physicians, etc.). Maintains proper inventory levels on all supplies and other items necessary for the operation of the department. Collects non-controlled medications, distributing to the appropriate licensed personnel on unit.
Performs receptionist activities. Promotes patient satisfaction through personal interaction, and provides assistance/support to patients and significant others. (Patient rounding as appropriate.). Assist with lost or left behind patient belongings. Responds to call lights/intercom/telephones, and reports unsafe conditions. Directs questions and problems to appropriate person, recognizing the need to seek assistance when necessary. Assist with bed assignments, transfers and discharges. Reports to oncoming shift NS. Observes Video Surveillance cameras where in use. Communicates regarding equipment maintenance and repairs. Assists with maintaining a clean and safe environment.
Demonstrates personal accountability. Responds appropriately to emergency situations (Cone Health Codes) and demonstrates knowledge of how to respond.
Always uses appropriate safety devices and techniques (examples:
using needle safe devices; pushing carts; correctly lifting copy paper). Protects all confidential information and obeys all HIPAA regulations. Adheres to all organizational and departmental policies and procedures, including dress code and attendance. Documents time accurately using Kronos. Attends at least 50% of departmental staff meetings. Completes all departmentally required education, competencies, and/or proficiencies.
Demonstrates knowledge of basic EKG interpretation and medical terminology. Accurately recognized changes in patient's monitor pattern and reports to the nurse promptly. Runs strips, accurately measures intervals. Promptly responds in accordance with instruction or established protocol in emergency or STAT situation. Immediately seeks assistance in observance of serious arrhythmias and documents during emergency situations.
Qualifications:
EDUCATION:
High School Diploma or equivalent, Required
EXPERIENCE:
Relevant experience/medical terminology/computer literacy required.
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
PREFERRED
