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Winston-Salem

    Country Club Restaurant General Manager - Winston-Salem, United States - Gecko Hospitality

    Gecko Hospitality
    Gecko Hospitality Winston-Salem, United States

    1 day ago

    Default job background
    Full time
    Description
    Restaurant Manager

    Essential Responsibilities:
    • Displays a high level of floor presence and availability to the membership and event hosts.
    • Greets and seats members and guests, and coordinates event set up and floor plans with the club's event director to ensure all event needs are being met.
    • Schedules all banquet staff according to the weekly BEO's and sends out the corresponding event sheets to the F&B Management Team.
    • Ensures correct appearance, cleanliness, and proper set-up of all banquet events.
    • Checks the maintenance of all equipment in the dining rooms or event space and reports any deficiencies to the Clubhouse Manager.
    • Ensures all cleaning of equipment and storage areas are complete according to daily schedules
    • Serves as a liaison and coordinates food service and programming between FOH and BOH staff.
    • Works in tandem with the Catering and Event Manager and Food and Beverage Managers
    • Approves weekly timecards in Paychex for banquet staff
    • Ensures opening and closing tasks are assigned/completed daily.
    • Trains, coaches, and mentors all staff on a regular basis.
    • Carefully supervises to help ensure proper service. Actively assists with service, bartending, table clearing, food running, and resetting when necessary.
    • Inspects service staff to ensure that they are always in proper and clean uniforms based on event type.
    • Recommends new hires, assists with onboarding, trains and supervises service staff.
    • Directs shift meetings and lineup with service personnel; communicates information and policy changes and briefs proper personnel.
    • Oversees service on a daily basis, ensuring the memberships needs and expectations are always met.
    • Completes quarterly inventory checks of all silverware, china, glassware, and linen stock.
    • Handles member/guest/employee issues and informs supervisor of resolution and if further action is warranted.
    • Ensures that all safety, accident, and emergency policies and procedures are in place and followed.
    • Assumes various roles in all areas of Food and Beverage service.
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