- technical support to end-users for hardware, software, and network-related issues.
- configure, and maintain computer systems, servers, and peripherals.
- and resolve technical problems in a timely manner to minimize downtime.
- user accounts, permissions, and access rights.
- regular backups and ensure data integrity and security.
- user accounts, permissions, and access rights within NetSuite, adhering to security best practices.
- software applications up to date with patches and upgrades.
- network performance and troubleshoot connectivity issues.
- in the implementation of IT projects and initiatives.
- IT procedures, configurations, and troubleshooting steps.
- degree in Computer Science, Information Technology, or related field (preferred).
- experience as an IT Specialist or similar role.
- in Microsoft Windows and Office suites.
- of networking concepts, protocols, and hardware.
- with troubleshooting hardware and software issues.
- communication and interpersonal skills.
- to prioritize tasks and work efficiently in a fast-paced environment.
- analytical and problem-solving abilities.
- knowledge in WMS (Davinci), Truecommerce, Pipe17 is preferred
- Experience in WMS/ERP integrations is required
- Experience in ASN EDI 836 is required
- Experience managing outside IT support is required
- such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.
- to work part-time hours as needed.
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Information Technology Specialist - Providence, United States - A.T. Cross Company
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Description
Job Title: Part-time IT Specialist Company: A.T. Cross Pen Location: Providence, RI
Founded in 1846, A. T. Cross is a global branded accessories company based in Providence, Rhode Island. Built on a rich tradition of its award-winning fine writing instruments and reputation for American quality, craftsmanship and service. The company's innovative products appeal to a growing market of consumers who desire distinctive accessories that enhance their image and facilitate their lifestyle.
Cross, through its subsidiaries, designs, manufactures, and markets fine writing instruments throughout the world and is an original equipment manufacturer.
Job Description:
A.T. Cross Pen is seeking a Part-time IT Specialist to provide technical support and maintain the IT infrastructure at our Providence, RI location. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, experience in NetSuite and the ability to work independently with minimal supervision. This position offers flexible hours to accommodate a part-time schedule.
Responsibilities:
Requirements:
Join our team at A.T. Cross Pen and contribute to maintaining our IT infrastructure to support our business operations effectively. Apply today to be part of a dynamic and innovative company