Veterinary Call Center Specialist - Red Bank - beBeeCall

    beBeeCall
    beBeeCall Red Bank

    1 week ago

    Employment

    Job title: Veterinary Call Center Operator, Remote, RBVH

    Description
    Job Title:
    Veterinary Call Center Specialist.

    We are seeking a compassionate and reliable individual to join our team as a Veterinary Call Center Specialist. If you thrive in a fast-paced environment, where no two calls are the same and all animals are welcome, we'd love to hear from you.

    About the Role:



    The Veterinary Call Center Specialist provides high-quality customer service that meets or exceeds the expectations of our clients. This role involves answering multiple line phone systems, transferring calls quickly and accurately, assisting in emergency situations by expediting calls to triage staff members, knowledge of extension numbers to reach employees throughout the network, utilizing voice mail and paging system.

    Responsibilities:


    • Answer multiple line phone system

    • Transfer calls quickly and accurately


    • Knowledge of extension numbers to reach employees throughout the network.


    The ideal candidate will possess excellent communication skills. They should have experience with call volumes up to 80calls per day, be able
    to multi-task, and be computer literate with basic computer skills with ability
    tocomplete new software. Fluency
    in English (speaking & reading) is required for this position; fluency in multiple languages a plus.¨

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