Support Specialist - Silver City, United States - Gila Regional Medical Center
Description
Location: **GRMC-Silver City** **General Description:**
The Support Specialist is responsible for providing clerical support for the Health Information Management Department. S/he performs clerical functions such as filing, scanning and indexing. S/he answers phones, prepares correspondence, assembles and analyzes records, and responds to requests for release of patient information.
**Essential Functions:**
Retrieves discharged patient charts and paper records.
Reconciles records with patient census logs, verifies patient name and account number, and prepares documents for scanning.
Analyzes charts for completeness and signatures.
Scans and indexes records in a timely manner, ensuring quality and accuracy.
Answers the telephone, transfers calls and takes messages.
Greets visitors, and ensures that patient and visitor needs are addressed in a prompt and courteous manner.
Handles requests for patient records according to policy and procedure.
Assists physicians with chart issues.
Delivers charts to physicians.
Performs various clerical functions, such as filing, faxing, copying and processing mail.
Prepares correspondence and compiles reports.
Conducts interviews with new mothers and enters data into the Birth Registry. Prepares Paternity Papers as needed.
Orders and stocks department supplies, and maintains a clean work area.
Follows all HIPAA, Federal, and State Confidentiality, Privacy and Security Laws.
**Education and Training Requirements:**
Minimum High School Diploma or GED
Proficient in typing and computer applications
Clerical experience preferred
Some knowledge of medical terminology preferred
**Note: Job description available upon request.**
**All required documents must be presented at time of hire.**
EXTERNAL APPLICANT: Employment is contingent upon successful completion of pre-employment drug and alcohol testing.
GRMC is an Equal Opportunity Employer