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    Front Desk Coordinator - Denver, United States - Union

    Union
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    Description

    Job Description

    Job Description

    Front Desk Coordinator

    At Union, we provide amazing dental care and customer service in a fun, engaging environment. Being a dual specialty practice, our doctors provide dental care to patients with a broad age range. In order to provide the highest level of patient care, our team works together closely to ensure the needs of our patients are being met at the highest level possible.

    We are seeking a full-time person as our Patient Care Coordinator, to provide a second-to-none experience to all our patients and families.

    As the first point of contact for families and patients, our Patient Care Coordinator will provide a welcoming experience and work closely with both our Financial and Treatment Coordinators to ensure a seamless process for all new and current patients.

    The schedule for this position is full-time, Monday through Friday from 8 am to 5 pm.

    Benefits: training, paid sick leave, paid time off, retirement, performance bonus, dental

    Compensation:

    $20 - $25 hourly

    Responsibilities:
    • Create a fun and welcoming environment
    • Greet patients and families warmly with a great attitude
    • Schedule and manage appointments for patients receiving both Orthodontic and Pediatric Dental care
    • Answer incoming phone calls in a timely manner
    • Assist in the evaluation and establishment of patient payment plans and treatment plans
    • Contact patients to verify upcoming meetings
    • Immediately address any inquiries or issues from patients
    • Collaborate with both Financial and Treatment Coordinators to ensure patients have a pleasant experience
    Qualifications:
    • Have an amazing attitude
    • Possess exceptional customer service abilities
    • Highly detail-oriented
    • Ability to manage multiple tasks simultaneously
    • Experience with phone systems
    • Knowledge of patient scheduling
    About Company

    Union aims to provide the best orthodontic and pediatric dental care for patients and families in our community. We understand that patients and families have options when it comes to choosing their dental provider, and that is why our focus is not only providing exceptional dental care, but also engaging with our community, and getting to know the families that have entrusted us with their dental care. Benefits include a great weekly schedule, performance bonus, retirement plan, training, paid sick leave, paid time off, dental benefits, and more

    Our company culture is rooted in our core values of patient-centered care, as well as providing the best customer service possible.

    Learn more about our office:

    Website:

    Social Media: Instagram / Facebook @unionsmiles

    3690 S. Yosemite St. Ste. 200 Denver, CO 80237



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