Key Account Manager - Charlotte, NC

Only for registered members Charlotte, NC, United States

3 days ago

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Job summary

This is a remote position that requires you to work closely and collaboratively with a team. The Key Account Manager serves as the primary point of contact for Townsquare Ignite's most valuable accounts. KAMs focus on fewer accounts with significantly larger billing, delivering a high-touch, white-glove client experience.
This role is highly client-facing — you will join client calls, present performance reports, and serve as a trusted advisor to drive strategy, optimizations, and opportunities for expansion.
Success in this role is measured by client satisfaction, account retention, upsell growth, and reduced campaign cancellations.
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