- Design, configure, and maintain the end-to-end project management workflow within JIRA (or equivalent tool) to serve all stakeholders (customers, sales, management, and Google).
- Implement and enforce a strict task management flow (Backlog, To Do with estimate, In Progress, To Review, Customer Approval).
- Build a Task Catalog of standard project tasks, defining estimated time and effort to standardize future project planning.
- Accountability & Time Tracking:
- Lead and enforce the team's time-logging discipline, specifically utilizing Tempo in JIRA and proprietary reporting tools.
- Hold engineers accountable for logging at least 30 hours per week of billable or internal development time.
- Manage a concurrent portfolio of projects (typically 5-7 engagements in parallel), overseeing mid to large client deployments for Google Workspace, affiliated partner products, and assigned Google Cloud Platform (GCP) projects.
- Translate Statements of Work (SOW) into detailed project plans, defining tasks, setting dependencies, and presenting clear timelines to customers.
- Ensure projects are delivered within scope, budget, and schedule; lead the baseline estimation effort and ETCs with Engineers and Change Managers.
- Critically review engineer time estimates and technical decisions by comparing them against similar past projects to ensure efficiency.
- Client and Internal Communication:
- Serve as the primary project contact for customers in weekly or bi-weekly cadence meetings, providing regular progress reporting.
- Maintain and monitor the deployment critical path and communicate issues and risks impacting it internally and externally.
- Maintain the issues, risks, decisions, and change logs, and drive the resolution for all.
- Develop and present project status and financial reporting to all client groups (external customers, Google, and internal management), and report to the PMO.
- Be an advisor to clients on best practices and managing continuous stakeholder relationships, especially as it relates to follow-on work (FOW).
- Bachelor's degree in a related field.
- 5+ years of industry experience managing IT deployment projects and managing Engineers.
- Previous experience working in a project management or project lead role within the professional services industry.
- Experience working applying structured implementation project methodologies and tools.
- Experience with cloud platforms such as GCP, Azure, or AWS.
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Senior Project Manager - Austin - Premier Cloud
1 day ago
Description
Premier Cloud at a Glance
Premier Cloud is a leading Google Cloud Premier Partner, specializing in helping businesses modernize, collaborate, and innovate with Google Cloud technologies. One of Canada's fastest-growing companies, headquartered in Victoria, BC, with an office in Austin, TX. Certified as a Great Place to Work for 6 years in a row.
Professional Services Include: Licensing and migration services for Google Workspace; Data, AI, and Infrastructure solutions powered by Google Cloud; Consulting, training, and various professional services.
Core Mission
The ideal candidate is a proactive leader who acts as a blend of a technical project lead, a process architect, and an accountability manager. The core purpose is to establish and enforce a robust project management framework that ensures technical projects are delivered efficiently, on time, and within budget. The mission is to design, implement, and lead the project management practice, focusing on technical project delivery, process optimization (especially time tracking and reporting), and resource accountability across concurrent engineering projects.
Key Responsibilities and Deliverables
Process Architecture & JIRA Management:
Project Execution & Oversight:
What We're Looking For
Required Qualifications:
Preferred Candidate Profile:
A candidate who has delivered Google projects before transitioning into a project management role, demonstrating a blend of practical delivery knowledge and managerial skill.
Strong critical thinking, excellent communication, and an ability to navigate the intricacies of a technical team and external client expectations.
Demonstrated hands-on experience and a strong record of achieving project goals are essential (PMP/Scrum certifications are not required).
Benefits
Competitive compensation package.
Growth & Development: Ongoing training, certifications, and opportunities to work on cutting-edge Google Cloud projects.
Collaboration with Google: Work directly with Google teams on strategic analytics initiatives.
Comprehensive Benefits: Health coverage and paid time off.
Work Environment: Flexible remote work with premium equipment and a culture of trust and autonomy
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