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Business Analyst
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Business Analyst
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Business Systems Analyst
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Business System Analyst
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Business Systems Analyst
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Business System Analyst
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Business Analyst
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Business Analyst
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Business Analyst - Las Vegas, United States - Search Pros Inc
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Description
Hybrid environment - The candidate will work from the office for the first few weeks of training before going remote. Then work in the office as needed, with at least 1 weeks' notice
The Timeshare Business Analyst and Trainer will oversee, develop, coordinate and administer internal training programs for Vacation Ownership Services division employees.
Sets a positive example to others relative to professionalism and the respect of others in order to contribute to a positive tone in the workplace.
Job Duties:
" Gathers information and data on business process and procedures.
" Receives/identifies problem or process issues and inefficiencies, researches alternatives, contributes to presentations, tests to confirm, and participates in implementing solutions for defined business processes.
" Works with business partners to create documentation of business processes, training procedures, and standard operating procedures.
" Generates/monitors standard reports. Reviews and audits information.
" Assists in coordinating, conducting or facilitating general and specific training programs for organization employees.
" Assists in preparing training plans relevant to the material.
" Keeps records and gathers information from course evaluations. May suggest improvements.
" Delivers established training courses.
" Provides orientation and onboarding training to new division employees.
" May travel to other locations to assess needs, deliver trainings and/or perform other business needs.
" Performs after-hours/weekend testing of system enhancements and fixes. This could be within the division or in conjunction with other First American groups (both onshore and offshore).
" Monitors the shared email inbox to assist system users with inquiries, requests and/or issues.
" Gathers information on business objectives from management, determines training needs, and recommends solutions.
" Actively participates in the design of training/instructional materials including web publications, policy and procedure manuals and client-specific guidelines.
Skills:
Analytical skills - Ability to interview, formulate questions - Data management skills - Has basic knowledge of general business environment/operation and has general cost benefit awareness.
- Good written and verbal communication skills in order to define parameters to meet business requirements. - Standard MS skill set. 1-3 years of directly related experience.Education:
" Must have high school diploma or equivalent
" Bachelor's degree is highly desirable
Ability to pass Background and Drug Screen if Required by Client.