- Conduct targeted driver reach-out to build and grow the network of Owner Operators and carriers through lead generation, cold calling, emails, and referrals.
- Assist drivers from registration to "Active" status as well as bidding on loads
- Day to day support of drivers (e.g. Q&A, troubleshooting)
- Maintain contact with drivers to secure additional capacity to cover current or future loads.
- Provide and negotiate rates to carriers in accordance with Sleek's transparent pricing model.
- Build carrier relationships and leverage knowledge of the industry to influence the decision making process
- Skillful and persistent use of phone and email is a prerequisite
- Identify issues and work cross-functionally to determine and implement the best solutions.
- Interpret and communicate internal analytics to drive better profitability for the driver
- Act as a liaison between drivers and management team to develop new product features
- Facilitate on-boarding carriers into App
- Evaluate driver recruitment tools and develop a recruitment strategy
- Work with drivers to evaluate and improve service levels (surveys, interviews, etc)
- Perform other duties and responsibilities as needed
- Education: College degree, suitable logistics experience or vocational equivalent (e.g. Military Operations)
- Experience: Must have 2+ years working in a logistics brokerage firm or for a carrier.
- Negotiation: Ability to persuade, motivate, influence, and negotiate with others
- Personable: Ability to develop authentic, professional relationships with drivers.
- Proactive: The ability to follow through on commitments, overcome challenges, and solve problems.
- Computer Literate: PC/Macbook/Chromebook savvy. Ability to seamlessly manage personal technologies - PC, smartphones and common communication platforms (i.e. Gmail, Outlook, MS Office) at a fast pace.
- Capable of working independently as well as collaboratively across the company
- BCBS IL PPO & HMO health insurance
- Guardian dental and vision insurance
- Life Insurance, STD, LTD
- 401k with match
- Company issued laptop
- Flexible PTO
- Remote work (work from home)
- Technology to help you collaborate with your colleagues
- Monthly all-hands meetings to share company information
- Company team outings
Driver Engagement Representative - Illinois, United States - Sleek Technologies
Description
Company Overview
Sleek Technologies is growing We currently have a full-time remote opening available on our driver engagement team.
Now in its 7th year, Sleek's ongoing push to simplify logistics has disrupted an outdated freight brokerage model and has advanced the shipper/driver relationship while increasing profitability for both sides. Sleek Fleet's web-based app has already helped thousands of drivers take back their pay and freedom stifled by large carriers and factoring companies while helping dozens of shippers increase efficiency and profitability for their business.
Our entire staff is remote; We believe in a work/life balance and recognize the evolution of the traditional office. Being part of an all remote company does not mean you're isolated and don't talk to anyone, we utilize multiple outlets and technologies to collaborate and come together as a team. We believe in buckling down and forging new paths, all from the ease of your own remote office. We are committed to creating an engaged culture and believe the alignment of a team to a core set of values, produces trust, empowerment, and responsibility.
If you seek career growth and the opportunity to help grow a company from the ground up, check out our positions to see what might be a good fit for you. Perks include health and dental insurance, 401K options, flexible vacation time, work computer, tools to help you get your job done, and the ability to work from anywhere.
Job Summary
The Driver Engagement Representative is responsible for engaging drivers, guiding them through the registration process, and ensuring that they become active members of the Sleek network. Your focus will be working with our sales and operations team to secure the right carrier and the right price to move our customer's products most efficiently. This role reports directly to our Driver Engagement Team Lead. This role may require working weekends and after hours if needed.
Responsibilities and Duties
Trucker Network Optimization
Qualifications and Skills
Benefits and Perks