Scheduling Specialist - Anchorage, AK
3 days ago
Job description
Scheduling Specialist, OPA Lake Otis�Anchorage, Full-Time
Schedule: Monday-Friday, 08:30am-05:00pm
Orthopedic Physicians Alaska seeks a highly skilled, dedicated, and professional individual to join our rapidly growing and dynamic team as a Patient Scheduling Specialist, known internally as a Patient Advocate. The team of Patient Advocates at OPA is passionate about providing patient-centric service to everyone who calls the practice. Patient Advocates collaborate with medical providers and staff to resolve patient questions and concerns quickly, thoroughly, and respectfully.
At OPA, employees enjoy work-life balance, competitive salaries, and comprehensive medical, dental, FSA or HSA, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year.
Learn more about Orthopedic Physicians Alaska at
Ideal attributes
� Able to multitask effectively, dealing with phone calls, emails, tasks, and in-person requests pleasantly
� Communicates calmly and clearly via telephone with patients in all circumstances, including when they are ill, upset, or have an emergency
� Able to analyze situations and respond professionally and appropriately
� Works proactively for the good of the team and its commitment to patient-centered service
Representative duties
� Promptly and professionally answer telephone calls
� Use customer service principals and techniques to handle phone calls calmly and pleasantly
� Register and schedule patients with providers based on company protocol
� Collaborate seamlessly with medical providers and staff to ensure best outcomes for patients
Knowledge and skill requirements
� Outstanding customer service skills
� Ability to work in a fast-paced environment
� Skill in responding to patients with a "patient first" approach in situations that require tact, professionalism, and sensitivity
� Some knowledge of medical practice protocols related to chart records and patient information
Required qualifications
� Six (6) months of customer service experience
� High school diploma or equivalent
Preferred (in addition to required) qualifications
� One (1) year of customer service experience or six (6) months of medical office experience
� Knowledge of insurance and billing
� Experience with scheduling software or EHR systems
Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.
The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River.
Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.
OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence.
OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as vacation as paid time off.
OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.
Similar jobs
Description · JOB TITLE: Scheduling Specialist · DEPARTMENT: Electrophysiology · SUMMARY OF DUTIES: The Scheduling Specialist is responsible for managing and coordinating patient appointments, imaging, and diagnostic tests to ensure timely care delivery. This role involves handli ...
3 days ago
Scheduling Specialist, OPA Lake Otis � Anchorage, Full-Time · Schedule: Monday - Friday, 8:30 am - 5:00 pm · Orthopedic Physicians Alaska seeks a highly skilled, dedicated, and professional individual to join our rapidly growing and dynamic team as a Patient Scheduling Specialis ...
3 days ago
We seek a highly skilled, dedicated, and professional individual to join our rapidly growing and dynamic team as a Patient Scheduling Specialist. · ...
3 weeks ago
The Scheduling Specialist is responsible for managing patient appointments,prioritizing provider orders,and ensuring timely care delivery. · Schedule appointments according to provider notes,recommendations,and hospital records. · Prioritize appointment changes,reschedule,cancel, ...
1 month ago
A highly skilled scheduling specialist is needed to join our team at Orthopedic Physicians Alaska. The ideal candidate will have excellent customer service skills and be able to multitask effectively. · Promptly and professionally answer telephone calls · Register and schedule pa ...
3 weeks ago
The Scheduling Specialist is responsible for managing and coordinating patient appointments. · ...
1 month ago
The Airside Experience Specialist is responsible for safely providing services for general aviation aircraft and guests. · ...
1 month ago
We are looking for a Patient Service Specialist to manage the patient side and the business side of our outpatient physical therapy center. · High School Diploma or GED. · ...
1 week ago
Job Title: · Obesity Medicine Specialist (Clinical Trial Physician) · Location: Anchorage, AK · Commitment: · 0-8 hours/week · Start Date: · Within 0-6 months · Compensation: · $100-$200/hr or based on market standard rates · About Us · San Jose Clinical Trials is a leading facil ...
1 day ago
This established group is seeking a BE/BC OBGYN to join their team. · ...
4 days ago
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. We are seeking reliable Patient Activation Specialists to perform Titration Services for patients in their homes. · ...
1 month ago
Job summary · Hospitalist in Anchorage · Providing high-quality inpatient care · Managing acutely ill patients · ...
4 weeks ago
Join a dedicated team as a Speech-Language Pathologist at a nonprofit infant learning program. · ...
1 week ago
Manage the patient side and business side of our outpatient physical therapy center. Greet patients, register them, provide information about their visit and next appointment. · Start Strong: Our mentorship and orientation programs ensure a successful transition · Recharge & Refr ...
1 week ago
The HSE Specialist / WSER III will serve as a key compliance resource supporting DOT-regulated pipeline projects. · Associate's degreeValid driver's license5+ years of experience interpreting and applying DOT pipeline regulationsStrong working knowledge of 49 CFR Parts 192 & 195E ...
1 week ago
+ Job summary: The HSE Specialist / WSER III will serve as a key compliance resource supporting DOT-regulated pipeline projects. · + Key Responsibilities:Provide DOT pipeline compliance guidance for projects (49 CFR Parts 192 & 195) · Support project teams through design, constru ...
3 weeks ago
Job Description & Requirements · Teleradiology - 7on/14off schedule - private group in Tennessee · StartDate: ASAP Pay Rate: $ $ · A private radiology group in Tennessee is looking for an · overnight teleradiologist · and a · swing-shift teleradiologist · to join their team. Thi ...
17 hours ago
Join a dedicated team as a Speech-Language Pathologist at the Infant Learning Program in Eagle River. · ...
1 week ago
Lensa's career site helps job seekers find great jobs in the US. · Coordinate project scheduling · Maintain a detailed master schedule · ...
3 weeks ago
Be Happy Property Services is seeking a dedicated full-time, seasonal Lawn Watering Specialist to join our team in Anchorage, AK. · WHAT'S IN IT FOR YOU? · This full-time, seasonal position offers competitive pay ranging from $16 - $22/hour, with overtime opportunities available. ...
3 days ago