Education and Engagement Lead Trainer - New York
4 hours ago
Job description
Job DescriptionWe are looking for a passionate Education and Engagement Lead, Trainer to join our Digital Accessibility team
As an Education and Engagement Lead, Trainer within our Digital Accessibility Team, you will help achieve our team's mission: to raise awareness of, skills in, and engagement with Accessibility across Consumer Community Banking, and beyond.
You will also assume a leadership role, heading and coordinating all trainings and education conducted by the Engagement team to ensure cohesion, efficiency, and efficacy.
This role provides an opportunity to advocate for digital inclusivity and to shape the accessibility of our products, making a significant impact on users of all abilities.
Job ResponsibilitiesUnderstand the entirety of the Digital Accessibility Engagement team's education-related book of work with an eye towards identifying and addressing gaps and overlaps
Own the end-to-end process of creating, maintaining, and delivering comprehensive training, in person and remotely, for Designers (covering all disciplines within) to craft and deliver digital experiences in compliance with the firm's adherences to the Americans with Disabilities Act and WCAG 2.
1Partner with peers and colleagues to stay up to date on relevant tools, standards, and updates related to Accessibility and UX/CX at JPMC
Establish and own a reasonable method of community engagement and consultation services (e.g. running an office hour, help desk, chat space, etc.)
Foster regular social-professional connections with colleagues beyond immediate team through coffee chats and professional meetups
Support the team's overall goals and responsibilities
Contribute to coverage for other trainings within our remit: Developers, Designers, Product Owners, Screen Readers, others as they arise or get assigned
Actively participate in relevant Communities of Practice, Centers of Excellence, and other forums
Required Qualifications, Capabilities, And Skills
Posses minimum of 5+ years of relevant experience in accessibility space
Enthusiasm for teaching, even to those who might not want to be taught
Optimism about making a difference re: improving the Accessibility of JPMorganChase, one person at a time if need be
Curiosity and an appetite for learning and exploring possibilities
Comfort with trying things for the sake of it, and acceptance that not everything will be a success, but you will always learn something from trying
Awareness of and appreciation for controls, compliance, and regulatory requirements guiding and shaping what we do and how we do it
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money.
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