HR Manager, Gap Factory Outlets - San Francisco - 816 GPS Services, Inc.

    816 GPS Services, Inc.
    816 GPS Services, Inc. San Francisco

    23 hours ago

    Full time
    Description

    About the Role

    As we continue to evolve our Gap Factory outlet business, we're focused on building high‑performing teams, elevating store talent, and creating an engaging, people‑first culture across our fleet. We're looking for an HR Manager who will serve as a strategic partner to our Gap Factory outlet field and store leaders, driving people strategies that result in an engaged workforce and a more productive business. In this role, you will oversee day‑to‑day HR activities, provide thought leadership on organizational and talent priorities, and collaborate closely with our HR Center of Excellence—including Talent Management, Employee Relations, Recruiting, Labor Relations, and Total Rewards—to deliver against our people strategy.

    Your work will directly influence how our teams show up for customers every day and how we grow the next generation of retail leaders across multiple markets.

    What You'll Do

  • Translates enterprise-wide and functional people strategies into clear, actionable plans that drive business priorities, goals, and timelines.
  • Effectively supports key organizational changes and initiatives to maximize operational performance
  • Offer thought leadership on people and organizational model, leveraging HR programs, tools, and matrixed partnerships to drive business outcomes
  • Champion change management efforts and enables adoption of organizational, workforce, and operating model changes.
  • Strengthen employee engagement by using data informed results and continuous listening insights to implement targeted strategies that support a positive, high‑performance culture
  • Leverage business data and HR metrics to identify trends, risks, and opportunities; partner with leaders to design and implement solutions that improve ways of working across supported teams.
  • Drive talent management and succession planning, partnering with Talent Acquisition and Learning & Development to build a ready‑now pipeline for key store and field roles
  • Implement retention strategies that promote organizational stability and reduce turnover in a high-volume retail environment
  • Collaborate with HR centers of excellence – including Talent Management, Employee Relations, Talent Acquisition and Total Rewards – to deliver integrated, effective people solutions
  • Support field leaders across multiple regions as we continue to evolve our Gap Factory outlet business and elevate the employee experience

    • Who You Are

  • Experience as an HR Business Partner or HR Manager in multi-unit, advising leaders on organizational design, workforce planning, employee relations, and talent strategy
  • Strength in core HR disciplines, including employee relations, compensation, benefits, talent management, and talent acquisition
  • Proven ability to lead or support change management and cultural transformation in fast‑paced environments
  • Strong capability in talent management, including performance management, succession planning, and building future ready pipelines 
  • Demonstrated skill in analyzing HR metrics, engagement insights, and organizational trends to identify risks and actionable opportunities
  • Strong relationship‑building, communication, and influencing skills, grounded in integrity, authenticity, and sound judgment
  • Ability to assess situations, solve problems, and recommend effective talent solutions that support business outcomes
  • A results‑driven mindset with the ability to thrive in a fast-moving retail environment while balancing strategic thinking with hands‑on execution
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