- Thoroughly understand all assigned ULG products and programs
- Maintain working knowledge of all applicable ULG/UB policies and procedures, internal and external compliance requirements, investor guidelines, state and federal regulations and guidelines, etc.
- Proficiency in understanding of LOS, software tools, third party websites, etc.
- Understand published rates, closing costs and explain to customers
- Obtain and maintain necessary licenses/certification as required by ULG
- Respond to customer's inquiries in a timely manner with proper phone and/or email follow up
- Intelligently discuss customer's requirements and explain ULG products and programs and various facets of process
- Keep customer updated with ongoing progress of their transactions on a timely basis
- Comply with customer management guidelines as set forth by the management
- Maintain at least weekly customer contact during pre-qualification stage
- Maintain contact with inactive customers/prospects on at least quarterly and seasonal basis
- Maintain high levels of customer service at all times while servicing/facilitating customers/prospects inquiries
- Send thank you emails to all closed transactions
- Make every effort to attend all closings within reasonably commutable distance
- Proficient in completing applications using various available channels
- Provide timely pre-qualification letter or facilitate conditional pre-approval process
- Interact with processing team as triggered by the process update, phase change, etc.
- Specify and collect required documentation/explanation from each applicant(s)
- Review documents and submit complete packages to the processing team in a timely manner
- Manage pipeline for all originated loans through closing
- Respond/follow up promptly to processing team and applicants for updates/additional requirement
- Providing/forwarding required disclosures and notices to applicant(s) in a timely manner
- Manage turnaround requirement for each process/phase as set by the management
- Meet file quality standards and ratios as set forth by management
- Attend ULG sponsored events as required by management
- Builds relationships with referral sources such as realtors/builders/CPAs
- Meets monthly and annual production and performance goals set forth by management
- Prepares individual goal statement, think ahead; align personal success goals with ULG success goals
- Participate in all required meetings including but not limited to weekly sales meeting, monthly staff meeting, bi-weekly marketing sub-committee meeting, periodical team meeting, etc.
- Assist local and out-of-state team members as needed
- All other duties as assigned by management
- High School diploma or GED required
- Bachelor's degree desired
- Minimum 1 year previous mortgage related experience required
- Minimum 1 year previous mortgage origination experience preferred
- Maintain & foster positive relationships with customers and business partners
- Complete all assigned training in a timely manner
- Organizational skills with ability to prioritize and meet deadlines while maintaining high degree of accuracy
- Mortgage origination experience desired
- Sales oriented, possesses good interpersonal and communication skills and have a strong desire to succeed
- Excellent customer service and follow up
- Ability to work independently with minimal supervision, strong team player, and self-motivated
- Has thorough knowledge of and complies with applicable laws and regulations
- Ability to manage highly confidential information
- Able to effectively problem solve
- Serves as a training resource to teammates
- Strong knowledge of using Mortgage Builder
- Run DU/LP findings
- PMI company Website
- MS Word, MS Excel & MS Power Point
- Adobe Professional
- Able to lift up to 20 pounds
- Extended periods of sitting (at computer desk)
- Standing/walking for extended periods of time
- May be exposed to extended periods of interaction with other (listening/talking/taking notes)
- Complete repetitive tasks (including operation of computer mouse/keyboard)
-
Loan Officer Assistant
2 days ago
TEKsystems Pensacola, United States Contract to RegularTEKsystems is currently seeking qualified candidates for a Loan Officer Assistant opening with a Fortune 100 Financial Institution in Pensacola, FL · Objective: To assist Loan Officers in facilitating the completion of mortgage loan applications. To collect, analyze, and review ...
-
Senior Loan Officer
3 weeks ago
First Federal Bank Pensacola, United States Full timeEssential Functions · Interviews residential mortgage loan applicants. · Requests specified information for loan application. · Notifies applicant of loan decision. · Corresponds with customers, applicants or creditors to resolve questions regarding application information. · ...
-
Mortgage Loan Processor
1 day ago
Gulf Winds Federal Credit Union Pensacola, United StatesJob Description · Pay Range: Starting at $19.33 an hour · Role: · To assist the MLO with the mortgage loan application process. This position will coordinate with the appropriate vendors, contractors or other 3rd parties to initiate the required services for closing of mortgage l ...
-
Real Estate Assistant I
1 week ago
Trustmark Pensacola, United StatesOverview: · The purpose of this job is to provide technical expertise and assistance in all aspects of moving loan applications through the real estate loan process to successful closing and provide assistance with portfolio management after the loans are closed. · Responsibili ...
-
Armored Reconnaissance Scout
4 days ago
Army National Guard Pensacola, United StatesJob DescriptionAs an Armored Reconnaissance Scout, you will be responsible for gathering critical on-site intelligence, and providing information to commanding officers. Your duties will include securing and preparing ammunition on scout vehicles, operating individual and crew-se ...
-
Senior Mortgage Processor
2 days ago
Pen Air Federal Credit Union Pensacola, United StatesCompany Description · Since 1936 Pen Air Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we're passionate about it. Grown from the values we hold most dear, three guiding ...
-
Branch Manager
3 weeks ago
WASHINGTON FEDERAL SAVINGS Pensacola, United StatesThis key officer-level position is responsible for the management of all aspects of the branch. The role of the Branch Manager is to reflect the corporate values and ethics of WaFd Bank and to exhibit leadership in the following areas: marketing the branch in the community; provi ...
-
The Curare Group Pensacola, United StatesSeeking a Board Eligible/Board Certified Orthopedic Total Joints Surgeon to join hospital owned practice. The future here is bright with a fast growing community and top-rated school system. With just a short drive to the beautiful Gulf beaches and a regional airport at your disp ...
-
Pensacola Area, Loan Forgiveness
2 days ago
The Curare Group Pensacola, United StatesOur client is seeking a well-rounded Orthopedic Spine Surgeon to join its hospital-employed, large, and very busy multi-specialty group. The ideal candidate will be Board Certified/Board Eligible with a completed Spine fellowship. This is a high patient volume opportunity with of ...
-
Full Time Pulmonary Disease
4 weeks ago
Enterprise Medical Recruiting Pensacola, United States Full timeEnterprise Medical Recruiting is assisting a hospital near Pensacola, FL, to recruit a new Pulmonology-Critical Care physician This is a growth opportunity to join one other Pulm/CCM. This Medical Center currently has 35 employed providers, 16 locations, 15 primary care physician ...
-
Collections Manager
1 week ago
Gulf Winds Federal Credit Union Pensacola, United StatesAbout Gulf Winds · Gulf Winds Credit Union offers innovative financial tools that give our members freedom to live life with their finances under control. Since our founding in 1954, we have grown from a single branch in Pensacola, Florida, to a regional institution with over $1 ...
-
Customer Experience Specialist I
1 week ago
Celtic Bank Pensacola, United StatesCeltic Bank Customer Experience Specialist I Salt Lake City , Utah Apply Now The Customer Service Experience Specialist I serves as the first point of contact for many visitors who are engaged with the organization. The position is required to convey an image of professionalism, ...
-
Ophthalmologist
6 days ago
Center for Sight Northwest Florida Pensacola, United StatesCompany Overview · Center for Sight is the largest eye center in northwest Florida, with offices in Pensacola, Gulf Breeze, and Pace that offer full clinic and optical boutique services. Our team of physicians and staff bring a strong blend of experience, empathy and education t ...
-
Physician (Psychiatrist- Outpatient)
1 week ago
Department of Veterans Affairs Pensacola, United StatesSummary · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appoi ...
-
Physician- Primary Care
1 week ago
Veterans Health Administration Pensacola, United StatesSummary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appoint ...
-
Assistant Chief Financial Officer
2 days ago
HCA Florida West Hospital Pensacola, United StatesDescription · This position is incentive eligible. · Introduction · Executives thrive with us HCA Healthcare is one of the nations leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We a ...
-
Counselor II
3 weeks ago
Lutheran Services Florida Pensacola, United StatesLutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant . · LSF is looking for a talented · Counselor II · who wants to make an impact in the lives of others. · Purpose & Impact · The Counselor II will provide ass ...
-
Physician- Primary Care
4 days ago
Department of Veterans Affairs Pensacola, United StatesSummary · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appoi ...
-
Counselor - Masters Level (8362)
3 hours ago
Lutheran Services Florida Pensacola, United StatesLutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant. · LSF is looking for a talented Counselor - Masters Level who wants to make an impact in the lives of others. · Purpose & Impact · The Counselor II will ...
-
Unit Secretary
3 weeks ago
HCA Pensacola, United StatesIntroduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Unit Secretary with HCA Florida West Hospital you can be a part of an organization that is devoted to giving back · Benefits · HCA Florida West Hospital, o ...
Loan Officer - Pensacola, United States - University Bancorp
Description
General Job SummaryThe Loan Officer (LO) a.k.a. Mortgage Consultant is the primary contact between ULG and the clients. LO addresses client inquiries, evaluates their home finance needs, explains and identifies suitable products/programs, determines applicants' eligibility, collects required documents, explains process and cost, discusses pricing and locks rate, starts and facilitates underwriting process through closing, etc. LO is responsible for managing new, assigned and existing leads, marketing and representing ULG at various events/venues, learning and applying applicable guidelines and tools as set forth by the management.
Summary of Essential Job Functions
Knowledge Management:
Education, Training and Work Experience
Primary working environment is within an indoor climate-controlled office space. Employee may be subject to florescent lighting, dust, and other normal indoor-allergens. Employee will work in close proximity of coworkers and occasionally independently in quiet environments.
Physical Requirements
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
**University Bank is an Equal Opportunity / Affirmative Action Employer**
