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- Responsible for Rental Department profitability
- Responsible for creating a positive customer experience
- Follows up with quote requests or availability
- Responsible for helping forecast for rental inventory additions and deletions
- Completes assigned training
- Responsible for maintaining good "housekeeping" conditions for the department
- Responsible for the accuracy of all invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc
- Assists with business development by adding new customers, and maintaining existing customer base
- Periodically reviews the competition, suggesting or making adjustments to prices and offerings
- Communicates with the dealership Sales Manager regarding sales leads, rental inventory to be sold, new rental customers, etc
- Involved with the credit department to collect past due accounts and resolve any customer conflicts
- Is available at all times to staff through appropriate use of communications devices such as radios, telephones, cell phones, and intercom systems
- Has a thorough understanding of the construction phases involved in civil and commercial projects
- Mechanical aptitude or experience with Bobcat machinery and their practical applications
- 2-3 years of heavy equipment rental experience
- Strong mechanical mindset and technical/computer skills
- Competitive compensation
- Medical, Dental and Vision Insurance
- Short Term Disability paid for by company
- Long Term Disability and Life Insurance
- 401(k) with company match
- Paid time off
Rental Specialist - Roanoke, United States - Curtis Lane Holdings LLC
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Description
Curtis Lane Equipment is an authorized Bobcat dealer serving Delaware, Virginia, and North Carolina with 11 full-service locations. We offer sales, rental, parts, and service of all Bobcat machines. We are looking for a Rental Specialist for our Roanoke Dealership.