Flower Shop Associate - Cedar Rapids, IA, United States - Cedar Memorial

Cedar Memorial Cedar Rapids, IA, United States

2 weeks ago

Description

Job Summary:
The Flower Shop Assistant provides exceptional customer service to families and customers.

The Flower Shop Assistant should show customers appropriate empathy for those experiencing difficult life events, with a calm demeanor suitable for the occasion.

Duties/Responsibilities:

Provides exceptional customer service to families and customers that select The Flower Shop at Cedar Memorial Park.
Answering phone calls and handling the needs of callers or transferring calls to the appropriate Associate for assistance.
Answers questions about merchandise and retrieves merchandise as needed from sales floor, stock room, or other inventory locations. Restocks merchandise as directed.
Utilizes the point-of-sale system to record orders and process payments.
Assists with stocking, organizing, and storage of live, cut, dried, and artificial floral materials and related decorations. Assist with pricing items as directed by Management.
Uses appropriate mechanics in floral design work, ensuring quality and integrity of the design and materials for delivery.
Assists in selecting appropriate materials for both live and artificial arrangements.
Assists in the daily maintenance and cleaning of the shop, workroom, cooler, and equipment as directed.
With training, the placement of floral tributes at Cedar Memorial Park Cemetery is provided.
As needed, provides delivery of floral arrangements in a company vehicle.
Performs other duties as requested.
Follows safety policies and procedures.
Excellent organizational skills.
Effective communication skills.
Exceptional customer service skills.
Detail-oriented.

Education and Experience:

High school diploma or equivalent.
One or more years of experience in a retail environment is required.
Valid driver's license and clean driving record. Must be insurable under Cedar Memorial's policy.

Physical Requirements:

Must be able to lift up to 40 pounds of force and up to 10 pounds of force regularly.
Walking
Standing
Stooping
Reaching
Grabbing
Crouching
Pulling
Kneeling
Repetitive motions
Use of ladder or safety equipment
Occasional exposure to environmental conditions.

Compensation details: 14-16 Hourly Wage
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