Dispatch Service Representative - Barberton, OH
3 weeks ago

Job Summary
This position is responsible for ensuring fair and equitable distribution of Field Technicians incentive programs and proper documentation of work. The Dispatch Service Representative will prioritize urgent and profitable calls to meet daily revenue and sold-hour goals.They will also organize and divide incoming customer orders to available Field Technicians, relay accurate information to technicians to ensure quality customer experiences,
and manage the whereabouts and needs of every technician in the field. Additionally, they will record results of each service call and create report summaries for senior management.
Job description
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