Customer Support Assistant - Miami, FL, USA
10 hours ago
Job description
Company Description
Beloform Craft is a forward-thinking company dedicated to delivering refined solutions through precision, creativity, and strategic execution. We specialize in managing and developing high-quality projects that reflect excellence, innovation, and measurable impact. Our team is composed of driven professionals who value collaboration, structure, and continuous growth. At Beloform Craft, we believe that strong coordination is the foundation of every successful project.
Job Description
Beloform Craft is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team in Miami. This role is essential in ensuring a seamless customer experience by providing timely assistance, resolving inquiries, and supporting internal operations. The ideal candidate is organized, proactive, and committed to maintaining high service standards.
Responsibilities
Respond to customer inquiries in a professional and timely manner
Assist in resolving product or service-related concerns
Maintain accurate records of customer interactions and transactions
Coordinate with internal departments to ensure efficient issue resolution
Support administrative tasks related to customer service operations
Monitor customer feedback and contribute to service improvement initiatives
Qualifications
Strong written and verbal communication skills
Excellent organizational and multitasking abilities
Professional demeanor and customer-focused mindset
Ability to work independently and as part of a collaborative team
Basic proficiency in office software and data entry systems
Strong problem-solving skills and attention to detail
Additional Information
Competitive salary ($41,000 – $45,000 per year)
Opportunities for professional growth and career advancement
Ongoing training and skill development
Supportive and structured work environment
Full-time employment with long-term stability
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