Trading Application Support Front Office - Chicago - QUANTEAM - North America (RAINBOW PARTNERS Group)

    Description

    As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.

    Context :

    Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.

    Your Role :

    • Act as the main point of contact for traders, building trusted relationships with Front Office desks.
    • Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
    • Gather and document business requirements, conduct functional testing, and support production releases.
    • Collaborate with IT development teams (local and global) to deliver system enhancements.
    • Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
    • Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.

    What We're Looking For :

    • Bachelor's degree in Computer Science, Finance, or related field.
    • Solid experience as an IT Business Analyst or IT Support Analyst within Front Office – Equity Derivatives.
    • Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
    • Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
    • Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
    • Experience working with relational and no-relational databases (good SQL skills).
    • Knowledge of FIX and other order/rfq/trading protocols.
    • Excellent communication and stakeholder management skills, customer-focused mindset.
    • Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
    • Knowledge of Agile methodologies is a plus.

    This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.


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