Remote Client Relations Associate - Gastonia, United States - Why Knot Travel

Description

Job Description
About the job:

This is a remote position. We are searching for highly self-motivated and entrepreneurial-minded people who will benefit from creating a flexible work schedule that has the potential to give the life-work balance you've always wanted. Workaround family commitments and have time for your passions. Live where you want and say goodbye to commuting.

Duties and Responsibilities:

• Manage client relationships and provide exceptional customer service
• Assist clients in providing our services and offerings
• Respond promptly to client inquiries and concerns via email, phone, and chat
• Maintain accurate client records and update databases as needed
• Collaborate with the team to develop and implement strategies for improving client satisfaction and retention
• Contribute to the development of new client relationships and business opportunities
• Manage client accounts and ensure satisfaction
• Communicate with clients via phone, email, and chat
• Provide product and service information to clients
• Troubleshoot and resolve client issues
• Collaborate with team members to improve client experience

Requirements

Key Skills Required:

• Professional phone and email communication.
• No experience necessary, we will train you.
• The ability to work independently with full support of a team and training
• Need a laptop or smart phone and WI-FI
• Remote Opportunity

Benefits

Benefits

• Flexible Schedule
• Personal Website
• Daily Training Available
• Remote Opportunity