Patient Services Coordinator III - Waltham, United States - Massachusetts General Hospital

    Massachusetts General Hospital
    Massachusetts General Hospital Waltham, United States

    2 weeks ago

    Default job background
    Per Diem
    Description
    Patient Services Coordinator III - Per Diem Description

    MGH WALTHAM CANCER CENTER

    This PSC III role is per diem, offering a flexible schedule

    Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.

  • Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
  • Coordinates and maintains providers' master clinical schedules
  • Submits referrals for specialty appointment requests
  • Obtains intake information from patient and referring physician's offices.
  • Schedules Radiology tests
  • Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
  • Schedules infusion related services utilizing OptIn scheduling support system
  • Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
  • Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
  • Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
  • Performs other duties as assigned

    • SRMGB

    Qualifications

    QUALIFICATIONS:

    High school diploma required; Bachelors preferred.

    Strong communication and organizational skills.

    Ability to multi-task in a fast-paced environment.

    Superb customer service skills.

    RSRMGB

    EEO StatementMassachusetts General Hospital is an Equal Opportunity Employer.By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.

    Primary Location

    :MA-Waltham-MGH Waltham

    Work Locations

    :MGH Waltham40 Second AvenueWaltham02451

    Job

    :Practice Assistant/Patient Services Coord

    Organization

    :Massachusetts General Hospital(MGH)

    Schedule

    :Per DiemStandard Hours:1

    Shift

    :Day Job

    Employee Status

    :Limited Term / Per DiemRecruiting Department:MGH Cancer Center

    Job Posting

    :Apr 24, 2024