Floating Outpatient Access Specialist- Full time - Rochester, NY · Healthcare

Location: Floating · Employment Type: Full-Time · Schedule: Monday - Friday, 7:30 AM - 5:00 PM (8.5-hour shift with slight variations) · Compensation: $19 per hour · Job Summary: · We are seeking a detail-oriented and organized Medical Secretary to join our outpatient primary car ...

Job description

Location: Floating

Employment Type: Full-Time

Schedule: Monday - Friday, 7:30 AM - 5:00 PM (8.5-hour shift with slight variations)

Compensation: $19 per hour

Job Summary:

We are seeking a detail-oriented and organized Medical Secretary to join our outpatient primary care float team. The ideal candidate will provide administrative support to ensure the efficient operation of the office while delivering excellent patient service. This role requires strong communication skills, multitasking abilities, and a commitment to patient confidentiality.

Key Responsibilities:

• Greet and check in patients, ensuring accurate and complete registration information.

• Answer and direct phone calls, schedule patient appointments, and manage provider calendars.

• Verify insurance coverage, process authorizations, and collect co-pays as needed.

• Maintain and update patient records, ensuring confidentiality and compliance with HIPAA regulations.

• Prepare and manage correspondence, including emails, faxes, and medical documentation requests.

• Assist with billing, coding, and processing payments as necessary.

• Coordinate referrals to specialists and follow up on pending authorizations.

• Support medical staff with administrative tasks and special projects as assigned.

Qualifications & Skills:

• High school diploma or equivalent required; associate degree or medical office certification preferred.

• Previous experience in a medical office or healthcare setting preferred.

• Knowledge of medical terminology, insurance processes, and electronic health records (EHR) systems.

• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office Suite and medical scheduling software.

• Ability to handle sensitive information with discretion and professionalism.

Benefits:

• Regular weekday schedule with no weekends or holidays

• Professional development opportunities

• Supportive and team-oriented work environment

If you are a dedicated professional looking to make a difference in patient care through administrative excellence, we encourage you to apply

Health Benefits available after 30 days, 6 paid holidays after minimum hourly requirement met 

Must be professional, strong problem solving skills, adjust to constant change, minimum supervision

Associates degree and experience from a primary care or urgent care setting required