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    Service Manager - Springfield, United States - Wiese USA

    Wiese USA
    Wiese USA Springfield, United States

    3 weeks ago

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    Description

    ** Service Manager - Dock & Door**

    **Job Category****:** Operations Management **Requisition Number****:** SERVI002129 Showing 1 location **Job Details**

    **Description**

    As a manager for Wiese, you are the driver of material handling service, operations, and safety for one of the nations largest and oldest Cat Lift Truck dealers. You manage all aspects of our business at the local level and implement Wieses strategic plan to achieve specific goals of profitability and growth. You lead by example, promoting our Wiese vision, values and culture, and safety while supporting all that has made Wiese a leader in the material handling equipment and service industry.

    A Wiese Manager knows the market and anticipates the needs of current and prospective customers. The successful candidate will lead a service and parts staff to its highest revenue potential, work as a partner with our sales and rental teams, and lead local safety efforts to ensure our Team Members go home healthy every day.

    As a manager, you will act as both a mentor and teacher, hiring and developing a staff to bring out your teams very best performance. Success will be measured by your teams ability to achieve strategic business goals.

    We are committed to the development of all team members through training and we offer a competitive salary and benefits compensation package. If you meet the requirements below and are ready to join the best team youll ever find, please send your resume to

    Ideal candidate must have proven ability to:

    Develop a team through visionary leadership

    Strengthen existing customer relationships and develop new ones

    Promote company products and services

    Manage and monitor Dock & Door Division profitability

    Exceed high quality and productivity standards

    Generate new business through local community involvement

    Communicate flawlessly with others

    Organize, plan and prioritize job duties

    Process analytical and technical information

    Problem solve and think strategically

    Manage large and small-scale projects and change

    Understand process improvement

    Manage, motivate and develop people

    Construction background or related experience preferable

    60% Office-based / 40% Customer-facing

    Master Microsoft Excel, Outlook and Word

    **External Candidates:**

    Minimum of 3 years supervisory experience of service/repair department

    Basic understanding of our all our products and services required.

    Strong communication skills including the desire to develop and lead a team

    Ability to manage/prioritize multiple tasks/projects

    Basic understand of business management, financial documents, team building, motivation skills.

    Effective computer skills

    Professional appearance and demeanor

    A general knowledge of construction or related experience is highly desirable.

    **Internal Candidates:**

    (in lieu of direct experience) Completion of development plan created by your supervisor

    Be a positive influence within your branch. Proven history of improving and assisting others within the team and mentoring new hires. Natural optimist.

    Minimum of 3 consecutive positive performance reviews in your current position at Wiese.

    Wiese has been around for over 75 years. To learn more about what makes us tick and why we do what we do:

    Our Website:

    Our YouTube page:

    Our Facebook page:

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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