Member Engagement Manager - Rosemont - Issa

    Issa
    Issa Rosemont

    10 hours ago

    $65,000 - $115,000 (USD) per year *
    Description

    Transforming Member Engagement at ISSA

    About the Role

    The Member Engagement Manager is a pivotal position within ISSA, driving member retention and engagement. This role serves as the primary point of contact for members, delivering high-touch interactions to ensure they are informed and realizing value.

    Duties & Responsibilities

    • Sustain High Annual Membership Renewal Retention Rate through Strategic Onboarding Processes
    • Engage Members via Proactive Digital and Verbal Communications
    • Manage Order Entry Services for Members Addressing Inquiries such as Invoicing, LMS Issues etc.
    • Maintain 100% Data Integrity in CRM - Sales Force Logging all Member Interactions
      -Annual Membership Retention Percentage-Annual Net Promoter Score-Minimum Weekly Average Engagement Activities:
      * This salary range is an estimation made by beBee
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