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    AV Telecom Specialist - San Antonio, United States - NetImpact Strategies

    NetImpact Strategies
    NetImpact Strategies San Antonio, United States

    1 week ago

    Default job background
    Full time
    Description

    Job Description

    NetImpact Strategies is dedicated to providing innovative solutions to our clients, specializing in high-quality services, including telecommunications support. We are expanding our team and seeking a talented Video Telecommunications Specialist II.

    Responsibilities:

  • Manage and maintain video conferencing systems, including hardware, software, and peripherals.
  • Perform routine maintenance tasks to ensure optimal performance and reliability of video communication equipment.
  • Provide technical support and troubleshooting assistance to users experiencing video conferencing issues.
  • Collaborate with cross-functional teams to identify and address technical challenges related to video telecommunications.
  • Assist with the installation, configuration, and testing of new video conferencing equipment and software.
  • Develop and maintain documentation, including user guides and standard operating procedures, for video communication systems.
  • Stay updated on emerging technologies and industry trends to recommend improvements and enhancements to existing systems.
  • Participate in meetings and training sessions to share knowledge and best practices with team members.

    • Qualifications

    Required

  • Bachelor's degree in Information Technology, Telecommunications, or a related field.
  • 2+ years of experience in a similar role, preferably in a corporate environment.
  • Proficiency in video conferencing technologies, such as Zoom, Microsoft Teams, or Cisco Webex.
  • Strong technical skills with the ability to troubleshoot hardware, software, and network issues.
  • Detail-oriented mindset with a focus on delivering high-quality service and support.
  • Ability to work independently and collaboratively in a fast-paced environment.

    • Preferred

  • Federal Consulting Industry Experience Preferred
  • Relevant certifications, such as CompTIA Network+ or Cisco Certified Network Associate (CCNA), are a plus.

    • About Us

    Perks of working at NetImpact Strategies

  • Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
  • Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
  • Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
  • Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too)
  • Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
  • Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022
  • Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet
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