- Ensuring daily attendance of employees
- Scheduling special services over the phone
- Pre and Post confirming of special services over the phone
- Responds to emails and phone calls
- Updates CRM software
- Follow up on equipment repairs
- Follow up on service issues over the phone
- Process contractor invoices
- Locate, vet, hire and process new contractors and employees
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- Strong work history (no job jumpers)
- Superior multitasking skills.
- Assertive, confident and good judgment to make sound decisions based on business needs.
- Ability to prioritize in a fastpaced work environment.
- Solid organizational, interpersonal, and communication skills.
- Intermediate skills in Microsoft Excel
- Strong ability to pay attention to detail and engage in detailed followup in a high transaction business environment.
- Management experience desired but not required.
- Associates or bachelor's degree desired but not required.
- Bi-Lingual (Spanish/English) desired but not required.
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Account Manager w/ Facility Maintenance Focus - Brooklyn Park, United States - Allied National Inc
Description
Allied National Services has an immediate need for a Customer Service Account Manager with facility maintenance focus/knowledge at our corporate office.
This position coordinates vendor services via the phone and responds to customer service requests over the telephone to ensure that services provided meet client and company business requirements.
Duties include:
Qualifications: