Inside Sales - West Homestead, PA
1 day ago
Job description
About BSC Industries
For decades, companies have relied on BSC Industries to keep their operations running. We've earned that trust by combining deep product expertise with strong supplier partnerships - delivering the right solutions, at the right time, on the right terms. Our customers choose us because we understand their challenges, move quickly to solve them, and consistently deliver results.
Today, BSC is in an exciting period of rapid growth. We are expanding our reach, strengthening our capabilities, and investing in our people to meet increasing demand across the markets we serve. Our growth creates real opportunity - for driven sales professionals, problem-solvers, and relationship builders who want to make an impact and help accelerate our momentum.
At BSC, you're not just filling a role - you're helping customers succeed, building lasting partnerships, and contributing to a company that is scaling with purpose. If you're energized by growth, motivated by results, and excited to be part of a high-performance team with strong industry roots and ambitious forward vision, BSC Industries is a place where you can build a meaningful and upward-moving career.
Job Summary
In this customer-facing role, you will be the primary point of contact for both existing and prospective accounts, providing expert product knowledge and responsive service to meet a wide range of industrial needs. Working closely with branch management, outside sales, and internal teams, you will manage inquiries, prepare quotes, process orders, and proactively identify opportunities to grow business relationships. This position is ideal for a mechanically minded professional who enjoys problem-solving, building lasting customer partnerships, and contributing to the success of a fast-growing industrial distributor.
Core Responsibilities
- Work cooperatively with management, all other branch and division personnel, and outside sales reps to grow existing customers, create new customers, and increase customer satisfaction
- Respond to customer inquiries at the sales counter, by phone and by email
- Process customer orders, check availability of stock, shipping dates, quote pricing, fill orders to customer specifications
- Apply mechanical principles to address customer needs
- Provide solutions and recommend new and better products
- Provide exceptional customer service
- Customer outreach and quote follow up to dormant accounts
Requirements
Qualifications (skills, abilities, experience, education):
- 2-5 years of experience in the industrial distribution industry or an allied industry a plus
- Experience in applying power transmission components to solve industrial applications, including speed reducers, brakes, pulleys, sprockets, gearing and electric motors a plus
- Experience with Epicor Prophet 21or similar distribution software preferred, but not required
- Exceptional customer service and communication skills
- Mechanical and mathematical aptitude
- Working knowledge of Microsoft Office suite, especially Outlook, Word, and Excel
- Positive attitude and willingness to learn
- High school diploma or equivalent
EEO Statement
BSC Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact Human Resources.
Salary Description
$40,000 - $65,000
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