Call Center Manager - Charlotte, United States - Executive Alliance

Description

Job Description

Our client is a midsized Residential Solar Company looking for a Floor Manager for their Charlotte North Carolina Facility.

Functions

• Energy Development Advisor
• Contact potential Customers
• Schedule Appointments
• Over see a team of appointment setters
• Take Incoming calls
• Customer relations
• Handle escalated calls

Requirements

• Well spoken
• Phone skills
• Patient
• Prior phone experience
• Prior Call center manager experience
• At least 2 years prior experience in a call center
• Solar experience preferred

Salary: $50,000-$60,000

Medical benefits and bonuses

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Company Description