Quality Assurance Lead - Chicago, United States - Collage HR

Description

Upsiide is a SaaS research platform that helps marketers and researchers test and optimize their innovation ideas, ultimately building a business case for innovation.

We're used by some of the biggest brands globally as their standard approach to innovation testing.
Dig Insights is the full-service, tech-enabled research company that created the Upsiide product.
Dig Insights' clients span verticals including CPG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights leaders and data scientists. We work for a global client base out of offices in Toronto, Chicago, and London.

Our success is due to our strong commitment to our clients, and the creativity and dedication of our entire team.

Since the beginning, we have been focused on building the smartest consumer insights company and that means hiring people who are bright, creative, resourceful, and kind.

People who succeed at Dig are curious, question established norms and are passionate about helping our clients to move their businesses forward.

If you want to join a team that takes themselves just seriously enough to produce great work, we'd love to welcome you.

As we continue to grow, both geographically and in our expertise we are looking for people who want to join a high-growth and highly collaborative company.

Quality Assurance Lead - About this role

As a Quality Assurance Lead, you will be responsible for leading the quality assurance efforts within Upsiide and other web applications.

You will work closely with cross-functional engineering teams to gather requirements and analyze testing needs.

Leads at Upsiide are individuals with a keen eye for detail, a passion for quality, and bring ideas to the table.

We need an individual with experience managing and growing a team, introducing processes, and /re-inventing how we improve overall quality.

Your primary responsibilities will include, but are not limited to:
Provide leadership and guidance to the QA team, including mentoring, coaching, and performance management.
Design and implement testing strategies, test plans, processes, and automation strategies for the growing QA team.
Oversee the implementation and maintenance of automated testing frameworks to improve efficiency and accuracy of testing processes.
Collaborate with cross-functional teams, including development, product management, and customer support, to ensure alignment on quality goals and priorities.
Establish and enforce quality standards and best practices for software development and testing processes.
Create analysis reports and communicate results to the Upsiide leadership team.
Develop and implement manual and automation test plans to support Upsiide releases.
Drive continuous improvement initiatives to enhance the overall quality and efficiency of the QA process.

Experience, Skills and Requirements:
Minimum of 5 years of experience in software quality assurance, with at least 2 years in a leadership role.
Proficiency in testing methodologies, test automation tools, and quality management systems.
Strong leadership, communication, and interpersonal skills with the ability to lead and motivate a team.
Strong analytical and problem-solving abilities with a keen attention to detail.
Ability to work effectively in a cross-functional team environment and influence positive change.

Nice to have:
Experience with version control.
Software QA automation experience working with any of the following scripting languages: Java, Java Script, Python, etc.
Experience with test automation frameworks like Puppeteer, Cypress, Selenium, Playwright.
Experience with performance and/or security testing is a plus.
BS/MS degree in Computer Science, Engineering, or a related subject
A hybrid-remote work environment, where employees have the flexibility to work remotely or from one of our offices
Unlimited vacation policy
Reimbursement for health and wellness classes/memberships and continuous learning
RRSP / 401K employer matching program
Offices in Toronto and Chicago, located steps to public transportation in the downtown core
Regular social events such as charity poker nights, trivia events, team building days, and more
Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff.

We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGTBQ communities, and from people with disabilities.

We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.

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