Call Center Supervisor - Des Moines, IA

Only for registered members Des Moines, IA, United States

5 days ago

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Job summary

We are currently seeking a full time, salaried management position that will supervise our residential internet help desk for our Des Moines, IA location.

Responsibilities

  • Lead, coach and motivate team of union employees to consistently meet and/or exceed daily, weekly and monthly call center objectives.
  • Clearly communicate call center and company expectations
  • Evaluate individual and team performance and provide meaningful feedback 

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