Family Peer Advocate - New York, United States - NYC Health + Hospitals

NYC Health + Hospitals New York, United States

3 weeks ago

Description

About NYC Health + Hospitals:

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description:

The Mental Health Continuum is a collaboration of various agencies, including the Department of Education. Through this collaboration, the Family Advocate will support the behavioral health needs of students and families in Central Brooklyn Kings County Hospital Center. They function as a support in the Child Outpatient Mental Health Clinic and School Based Clinic servicing child and adolescents with severe mental health conditions and co-morbid medical and substance use disorders. The goal is to provide meaningful and stable connections between school staff, who know their students and families' best, and mental health service providers committed to serving their local communities. This will allow Kings to more rapidly see students in need of urgent evaluation, assessment, treatment and referrals for additional support.

Summary of Duties & Responsibilities:

The Family Advocate is an integral part of this interdisciplinary team. Under supervision, the candidate for the position uses their lived experience navigating one or more systems that serve children and families. They are a parent or primary caregiver of a child or young person with significant social, emotional, developmental, medical, substance use, behavioral health and/or suicide attempts.

The Family Advocate provides direct services to families in the outpatient clinic, and the school including the satellite school-based clinic. Works in close collaboration with staff, the school staff, consumers and family in planning and implementing treatment plans, supporting and navigating the system of care.

Areas of Responsibilities:

Parent support, advocacy, system linkage, access to care.

General Tasks & Responsibilities:

Providing information and referral
Engaging Families in service
Working with families to discern their strengths, needs, and priorities
Providing 1:1 assistance to help families connect to and participate in services
Increasing parents' feelings of self-efficacy
Reducing stigma and feelings of isolation
Helping families identify goals and track progress
Supporting families to develop formal and informal networks of support
Empowering parents by increasing their knowledge and skills
Initiating and supporting parent support and skills groups
Helping families understand mental health diagnoses, medication, and treatment options
Helping families learn about services and navigate complex systems
Outreaches families post-visit
Escort children to their appointments
Maintains required documentation/tracking in electronic medical record (Epic) and use other electronic systems in accordance with established policies and procedures.
Conducts community outreach

Minimum Qualifications:

1. Four years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or,

2. Education and/or experience equivalent to (1 above). Study at an accredited college in Sociology, Psychology or other behavioral sciences may be substituted on a year-for-year basis for the experience described in (1 above). However, all persons must have at least one year of full-time experience as described in (1 above).

Department Preferences

New York City residency (Brooklyn, Bronx, Manhattan, Queens or Staten Island)
Familiarity with email and Internet usage and comfort learning new computer programs.
Excellent communication and documentation skills.
Proficiency in speaking a language other than English, preferably Spanish, Haitian Creole, Mandarin, Bengali, Russian, Cantonese, French, Arabic, Hindi, Urdu, Albanian, or Korean.
Credentialed Family Peer Advocate (FPA-C)

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs

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Family Peer Advocate - New York, United States - NYC Health + Hospitals

Description

Peer Advocate