IT Support Specialist Tier I - Little Rock
3 weeks ago
Job summary
The IT Support Specialist is the first point of contact for employees who need technical help. This role focuses on quick, friendly support for everyday IT issues — user accounts, devices, printers,email and core applications — so people can stay productive.
Responsibilities
- Own Level I/II tickets for user account issues (password resets,
account unlocks access changes under guidance). - Troubleshoot and resolve user device issues
(Windows 11 laptops/desktops Mac devices thin clients mobile devices).
Job description
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