- Greet guests with a warm, sincere smile and anticipate their needs.
- Knowledge of all beverage, snack, alcohol, tobacco, and retail items carried.
- Arrange and set up beverages, mixes, supplies, and accurate displays in an efficient and professional manner, according to department specifications.
- Prepare all drinks according to department standards, including the proper pouring method and garnishment.
- Follow all steps of service as covered in training.
- Do not over serve guests and immediately seek out management with any concerns about a guest that may appear intoxicated.
- Promptly and accurately record and process all guest transactions via point of sale and room charge.
- Responsible for the security and reconciliation of the cash bag.
- Secure management approval for any comps, voids or automatic gratuity.
- Follow restaurant specific comp, spill and waste recording guidelines.
- Use tact and good judgment when dealing with difficult guests. Respond to their needs with patience and courtesy.
- Comply with all safety and sanitation guidelines and procedures.
- Regularly maintain cleanliness of workstation, equipment, restrooms, and storage areas. Ensure these areas are ready for the following shift.
- Move safely through all areas of assigned workstation and main clubhouse, which may include stairs, uneven and slick surfaces.
- Must wash hands regularly throughout shift, according to guidelines.
- Comply with applicable health, food, beverage, alcohol, tobacco, fire and other laws/requirements.
- Safely and effectively use knives and other utensils/equipment necessary to complete set up of workstation and service as well as necessary to this position.
- Following training and procedures, accurately perform, log, and submit daily requisition forms
- Ensure safe and responsible transportation of all food, beverage, and supply items from clubhouse, kitchen, and storage areas.
- Ensure that department cost controls and inventory procedures are consistently followed.
- Maintain adequate supply of product, administrative, cleaning, and kitchen supplies.
- Understand and complete all side work as assigned.
- Be able to stand and walk for an entire shift.
- Communicate cordially, effectively, and clearly with all employees, managers and guests.
- Communicate in English in order to comprehend and perform/follow job requirements in written and spoken direction.
- Perform more than one task at a time.
- Maintain a positive, pleasant attitude throughout every shift.
- Accept direction and constructive criticism from management.
- Perform calmly and effectively in an extremely busy and stressful work environment.
- Be able to give and take direction, and work effectively within a team.
- Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
- May be exposed, from time to time, to inclement weather, potentially dangerous pesticides, herbicides, fertilizers, equipment movement hazards, and misdirected golf balls.
- Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Other duties as assigned by management.
- High School diploma preferred.
- Must be 18 years of age at time of employment.
- 1-year experience in Food & Beverage preferred.
- Demonstrated quality written, verbal, and interpersonal communication skills.
- Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including holidays/nights/weekends.
- Positive attitude, professional manner and appearance in all situations.
- All Staff required to take Learn2Serve Training on Alcohol, Tobacco, and Food Handling.
- Ability to be handle and serve products containing tobacco or alcohol.
- Valid driver's license.
- tips & gratuities
- Minimum availability to work is 3 full 8-hour shifts, MUST include either Saturday or Sunday
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Description
Position Summary:
Welcomes our guests in an attentive and enthusiastic fashion. Smiles and presents professional appearance. Provides great hospitality and service of beverage and snack items while inputting/processing both written and digital guest transactions. Works with other staff members to influence customer flow, timely service, and meet guest's needs. Maintains a clean and sanitized work area in accordance with company quality standards. Assists in the daily ordering/transportation of food and beverage product and supplies. Submits daily cash/credit reports and deposits.
Primary Duties and Responsibilities:
Full-Time or Part-Time Seasonal, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer
$7.25 - $7.25 an hour
