Loan Officer - Chelsea, MI
1 week ago

Job summary
We are growing and looking for Loan Officer/Member Service Specialist to deliver excellent member experience through a wide range of credit union transactions including opening new memberships lending and more.The Member Service Specialist works collaboratively with their branch team to assure that the member experience is superior goals are achieved.
Responsibilities
- Engaged Communication: Ensure that engagement between co-workers and members is meaningful with a focus on listening to learn and offering quality solutions.
- GREAT Service Standards: Commitment to offering superior member experience while following all the GREAT service standards.
- Accurately Process Member Activity: Service all new and existing accounts including internal transfers updating accounts accordingly ordering/reorder of member checks process stop payment requests card inquiries troubleshooting Process all levels of loan applications including auto credit card home equity etc Submit all loan and membership applications in a timely manner for audit examination purposes.
Job description
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