Premium Audit Specialist - Howell, United States - Randstad USA

Randstad USA Howell, United States

3 weeks ago

TEMPORARY, Full time

Description

Randstad in partnership with The Hanover Insurance Group is actively seeking Premium Audit Specialist to join their Premium Audit team on a temp-to-perm basis on a Hybrid model out of their Howell, MI office. The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The Hanover offers a collaborative, inclusive environment committed to each employee's development and growth. It's not just a job, it's a career, and we are here to support you every step of the way. As a Premium Audit Specialist, you will work directly with internal and external key stakeholders, such as agents, underwriters, auditors, vendors, insureds, etc. Answer telephone calls in a customer service capacity assisting the insureds with audit related inquiries. This role requires excellent attention to detail, very verbal & written communications skills, ability to problem solve and provide exceptional customer service. Assimilate to the department by learning a multitude of functions. The environment of this position is very fast paced with competing demands and requires efficient decision-making skills.

salary: $ $19 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: No Degree Required

Responsibilities

• Primary role is to answer telephone inquiries and provide resolutions to agents, insureds, or underwriters.

• Monitor and manage audit mailboxes.

• Learn the department role and workflows, relative to the organization.

• Identify the roles and responsibilities of all parties involved with audit transactions (which includes insured, agent, underwriter, auditor vendor, billing, legal, regulatory bureaus etc.).

• Understand/analyze the email inquiry, resolve and or delegate the inquiry as outlined in our best practices.

• Meet all deadlines and ensure all inquiries are addressed appropriately and promptly.

• Be aware and understand the special handling instructions and programs in the department.

• Ensure proper handling of sensitive and confidential information.

• Adhere to best practices and utilize all department resource appropriately.

• Manage inquiry inventories and escalate priorities/concerns to the Management Team.

• Ability to work in multiple applications and systems.

• Be proactive, insightful to anticipate the needs of the requestor.

• Review and access incoming requests and allocate or own outcomes as appropriate.

• Assist with departmental support responsibilities such as work order generation, work assignments, and inventory allocation.

• Execute the workflow and audit/worksheet preparation for the special audit programs.

• Assist with vendor invoicing and reconciliation

Skills

Telephone Etiquette

Customer Service

Problem Solving

Basic Software Skills

Responsiveness

Confidentiality

Verbal Communication
Qualifications

Years of experience: 0 years

Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Premium Audit Specialist

2 weeks ago

Randstad North America, Inc. Howell, United States

Randstad in partnership with The Hanover Insurance Group is actively seeking Premium Audit Specialist to join their Premium Audit team on a temp-to-perm basis on a Hybrid model out of their Howell, MI office. The Hanover Insurance Group is an industr Audit Specialist, Audit, Spec ...
Logistics Specialist

3 weeks ago

CHI Aviation Howell, United States

Logistics Specialist · CHI Aviation * · Howell, Michigan, USA · Position Type: Permanent · Save Job · Apply · Share · Job Description: · Location: Africa · Reports To: Director of Maintenance · CHI Aviation is seeking qualified candidates for a logistics specialist position - re ...
Quality Assurance Technician Nights

3 weeks ago

Koppert Biological Systems Howell, MI, United States

The Quality Assurance Technician will perform various assignments with direction including, but not limited to, quality audits; developing and maintaining databases; and collecting, analyzing and communicating data of varying complexity to departments across the organization. You ...
Mortgage Quality Control Specialist

3 weeks ago

Blueprint Solutions LLC Howell, United States

Job Description · Job DescriptionJob Description: Quality Control Specialist · Background · Blueprint is a growing software company servicing the mortgage industry. We build software solutions to automate manual and tedious workflows to speed up the process of underwriting a mort ...
Macrobiology Rearing Technician

21 hours ago

Koppert Biological Systems Howell, United States

:Who We Are · Koppert Biological Systems is the worldwide market leader in integrated pest management and disease management. The ongoing attempt to discover and utilize natural principles forms the backbone of Koppert's activities. Our strength lies in our ability to turn this k ...
Patient Access Specialist

1 week ago

Trinity Health Howell, United States Part time

Employment Type: · Part time · Shift: · Evening Shift · Description: · Responsible for the complete and accurate collection of patient demographic and financial information for the purpose of establishing the patient and service specific record for claims processing and maintenan ...
Quality Assurance Technician

3 weeks ago

Koppert Biological Systems Howell, MI, United States

: · Job Purpose · The Quality Assurance Technician will perform various assignments with direction including, but not limited to, quality audits; developing and maintaining databases; and collecting, analyzing and communicating data of varying complexity to departments across t ...
Quality Assurance Technician

3 weeks ago

Koppert Biological Systems, Inc. Howell, United States

Job Purpose · The Quality Assurance Technician will perform various assignments with direction including, but not limited to, quality audits; developing and maintaining databases; and collecting, analyzing and communicating data of varying complexity to departments across the org ...
Quality Assurance Technician

3 weeks ago

Koppert Biological Systems Howell, United States

:Job Purpose · The Quality Assurance Technician will perform various assignments with direction including, but not limited to, quality audits; developing and maintaining databases; and collecting, analyzing and communicating data of varying complexity to departments across the or ...
Macrobiology Rearing Technician

1 week ago

Koppert Biological Systems Howell, United States

:Who We Are · Koppert Biological Systems is the worldwide market leader in integrated pest management and disease management. The ongoing attempt to discover and utilize natural principles forms the backbone of Koppert's activities. Our strength lies in our ability to turn this k ...
Quality Assurance Technician

1 week ago

Koppert Howell, United States

Job Type Full-timeDescriptionJob Purpose The Quality Assurance Technician will perform various assignments with direction including, but not limited to, quality audits; developing and maintaining databases; and collecting, analyzing and communicating data of varying complexity to ...
Quality Assurance Technician

1 week ago

Koppert Howell, United States

Job Type · Full-time · Description · Job Purpose · The Quality Assurance Technician will perform various assignments with direction including, but not limited to, quality audits; developing and maintaining databases; and collecting, analyzing and communicating data of varying ...