Branch Manager - Oklahoma City, United States - Go2fbt

Description

Excellence in Personal Banking

First Bank Texas is looking for a creative, curious, goal oriented, relationship builders to provide excellent customer interactions while offering customized solutions to specific needs.

Company Vision

We engage with each other, customers, and our communities to ensure they say "That's My Bank" for generations.

Position Vision

Branch Managers Provide a level of service and needs based relationship management that results in extreme customer loyalty.

Our Branch Managers use creative problem-solving skills to ensure our customers only need one bank – First Bank Texas.

Position Summary

Our Branch Managers have a passion for building relationships, filling customer needs and delivering excellent customer service.

The person in this position is the face of First Bank Texas and uses their creativity, curiosity, and relationship skills to exceed customer expectations.

You will provide expert financial advice and great service, while adhering to established Bank policies, procedures, and objectives. Performs any function, within scope of authority and

expertise, to provide the highest level of service and responsiveness to customers and co-workers.

Strive for excellence in conducting needs-based conversations to identify solutions for customers.

Duties And Responsibilities

Oversees retail growth, services, and day to day operations of branch location
Responsible for developing and retaining a high performing team by setting goals, coaching, and strong communication
Participate and maintain strong partnerships with community & civic organizations while developing business and community relationships
Fully committed to the success of the branch and its employees
Have a clear understanding of all products, services and banking policies
Ensure superior customer service by solving complex customer service issues

Desired Qualifications

At least three (3) years experience as a bank branch manager
Experience with needs-based selling
Excellent interpersonal skills – verbal and listening proficiency
Strong attention to detail
Passion for providing outstanding customer service to all clients

Equal Employment Opportunity Policy

First Bank Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by

employment, including recruiting, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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