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· JOB DESCRIPTION · Position Title: Product Support Specialist · Location: Cornelius, NC · Employment Type: Full-Time, Exempt · Degree: Year Degree · Minimum Experience: Years · Position Summary: · The primary role of this position is to provide first level support to Infovis ...
Cornelius / Charlotte, NC6 days ago
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The Business Support Specialist role at Financial Independence Group (FIG) is for those who are looking for a position that allows you insight into all areas of the firm. They are critical thinkers who aren't afraid to think outside-of-the-box whilst maintaining steady organizati ...
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The Business Support Specialist role at Financial Independence Group (FIG) is for those who are looking for a position that allows you insight into all areas of the firm. · We are looking for a collaborative teammate who thrives and contributes to a positive team culture. · ...
Cornelius1 month ago
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JOIN OUR TEAM · The Business Support Specialist role at Financial Independence Group (FIG) is for those who are looking for a position that allows you insight into all areas of the firm. The role allows you to support the inner workings of all departments, as well as making sure ...
Cornelius $40,000 - $60,000 (USD) per year18 hours ago
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Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, nationa ...
Davidson1 week ago
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Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · We partner with DirectEmployers to promote this job for Trane Technologies. · ...
Davidson1 month ago
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We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. · We boldly go. · Provide the remote support of Trane controls and digital systems ...
Davidson1 month ago
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Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, nationa ...
Davidson1 week ago
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Ingersoll Rand has dedicated itself to Making Life Better for its employees customers shareholders and planets. · Troubleshoot and diagnose failures on small compressed air equipment. · Provide parts identification technical support and warranty administration for end users retai ...
Davidson1 month ago
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Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, nationa ...
Davidson, NC5 days ago
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Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, nationa ...
Davidson, NC2 weeks ago
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Introduction: · We are a Privately-Owned Solar Services firm, focusing exclusively on the development of industry-leading solutions. We develop, design, and sell new products that are highly efficient and custom installation solutions that enhance the overall adoption of solar. · ...
Cornelius, NC $40,000 - $50,000 (USD) per year3 days ago
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We are a Privately-Owned Solar Services firm focusing exclusively on the development of industry-leading solutions.The Technical Support Specialist I provides technical support for customers installers and internal teams related to solar racking system design and installation. · ...
Cornelius1 month ago
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The IT Support Specialist will support the current and future hardware and software, as well as day-to-day issues that arise. They will collaborate closely with all teams within our organization to improve the way we implement software, monitor the network, · and assist all end u ...
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Become a member of the PACK About The Role As the IT Support Specialist at PetScreening you will have a significant role in supporting the current and future hardware and software as well as day-to-day issues that arise You will collaborate closely with all teams within our organ ...
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Desktop Support Specialist · Huntersville, NC/On-site · Travel Required** · 12+ Months · Description · This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and custo ...
Huntersville1 week ago
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This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests. · ...
Huntersville1 month ago
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Desktop Support Specialist · Huntersville, NC/On-site · ** Travel Required** · 12+ Months · Description: · This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and c ...
Huntersville, North Carolina, United States1 week ago
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Join Our Team · At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and custom ...
Mooresville $32,000 - $52,000 (USD) per year Full time6 hours ago
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Job Description: · We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environ ...
Huntersville1 week ago
Technical Support Specialist I - Cornelius - DCE Solar

1 day ago
Description
Introduction:
We are a Privately-Owned Solar Services firm, focusing exclusively on the development of industry-leading solutions. We develop, design, and sell new products that are highly efficient and custom installation solutions that enhance the overall adoption of solar.
The Technical Support Specialist I provides technical support for customers, installers, and internal teams related to solar racking system design and installation. This role focuses on learning products, processes, and field practices while supporting commercial and utility scale ground mount solar projects under the guidance of senior team members.
The position assists with technical inquiries, documentation, and project support while developing core knowledge of site conditions, environmental loads, and installation constraints.
Key Responsibilities
Technical & Customer Support
• Assist in responding to customer and internal technical inquiries related to solar racking systems and installation methods.
• Support troubleshooting of common installation and constructability questions under supervision.
• Escalate complex or project specific issues to senior technical staff or Engineering as required.
Design & Documentation Support
• Review and interpret basic engineering drawings, layouts, and installation manuals with guidance.
• Assist in confirming product compatibility based on general site conditions and documented standards.
• Support maintenance of technical documentation, FAQs, and internal knowledge bases.
Field & Installation Awareness
• Learn standard installation practices and common field challenges for ground mount racking systems.
• Review site photos and installer feedback to help identify potential concerns related to terrain or soil conditions.
• Participate in site visits, training sessions, or inspections for learning purposes as needed.
Systems & Process
• Enter and maintain accurate technical records in CRM and document control systems.
• Track support requests and follow established workflows and SOPs.
• Develop familiarity with internal tools, processes, and cross functional communication.
Required Skills & Qualifications
• 0–2 years of experience in solar, construction, engineering support, or a related technical field (internships acceptable).
• Basic understanding of solar PV systems and ground mount racking concepts.
• Ability to read and understand technical drawings at a foundational level.
• Awareness of environmental factors affecting installations (soil conditions, wind, snow, corrosion).
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
• Strong willingness to learn technical products, standards, and processes.
• Strong communication skills and attention to detail.
• Ability to work collaboratively in a team based environment.
Preferred Skills & Qualifications
• Exposure to solar installation, field support, or construction environments.
• Coursework or degree in Engineering, Construction Management, Renewable Energy, or related field.
• Basic familiarity with CRM systems or technical documentation tools.
• Interest in pursuing NABCEP or other relevant certifications.
Our Core Values:
We want a problem solver to interact ambitiously with our business and not just accomplish a task.
The ideal individual will align well with our Core Values:
o Trust
o Excellence
o Accountability
o Collaboration
o Service
o Innovation
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