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Highland

    Lead Food Server - Highland, United States - San Manuel Band of Mission Indians

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    Description

    The Lead Food Server is in charge of supervising a team of Food Servers by providing guidance, training, and help with operational issues. They must have a deep understanding of Yaamava' service standards, including Forbes 5 Star and AAA 5 Diamond expectations. The role involves training team members to maintain these standards professionally at all times, as well as actively visiting food stations and guests to ensure top-notch customer service.



    Key Responsibilities:

    • Conduct daily shift meetings in the absence of the Supervisor.
    • Monitor team members for quality service and professionalism.
    • Ensure all team member sections are properly covered.
    • Promote exemplary food service to Yaamava' guests.
    • Provide thorough training on departmental policies and procedures.
    • Clean, organize, and prepare workspace and adjacent areas.
    • Perform other duties as assigned.

    Requirements:
    • High School Diploma or GED.
    • Minimum of two (2) years' experience as a Food Server.
    • Demonstrative leadership skills.

    Certificates/Licenses/Registrations:
    • Gaming license may be required.
    • Must obtain and maintain a current Food Handlers Card.
    • T.I.P.S Certification required.
    Yaamava' Resort and Casino at San Manuel offers reasonable accommodations in compliance with applicable law.

    As a major employer in the Inland Empire, San Manuel is committed to the future and well-being of its employees. Join our team today.


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